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“A Gem of a Place but needs updating”

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Days Inn & Suites Kalamazoo
Ranked #22 of 31 Hotels in Kalamazoo
Saint Francis, Wisconsin
Level 6 Contributor
108 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“A Gem of a Place but needs updating”
Reviewed November 1, 2013

This hotel is quite shabby but is EXTREMELY CLEAN and has VERY FRIENDLY front desk employees. By shabby I mean old tvs, tattered towels, old fixtures, broken in chairs. But really is very clean and is not offensive. The breakfast was average - provided everything needed for a healthy choice.

Room Tip: Before you commit to a room, check the toilet flow. Ours had a plunger next to it and yes we had to...
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KnittingNut53110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobbymp, General Manager at Days Inn & Suites Kalamazoo, responded to this review, November 3, 2013
Thank you for sharing your stay with us here at Days Inn & Suites Kalamazoo! We appreciate all of your concerns with the updating and renovations and we are pleased to let you know that our renovations are being set in motion to begin shortly.

However difficult the process has become during the brand name change and dealing with an older building, has been an incredible feat on our part. We are able to make our guests as comfortable as possible during this transition and hope to see you during your next visit to Kalamazoo!

Thank you,

Bhavik Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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315 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Stevensville
1 review
Reviewed October 27, 2013

My friend (in another room) found a cockroach under her pillow!
TV didn't work - no picture, just sound.
No cups. No coffee maker. No plastic bag for the ice bucket.
NO HOT WATER at 7:30 a.m. on Saturday.
Found someone's sock in the closet.
Plaster off wall by toilet. ?Mold?

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Nancy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobbymp, General Manager at Days Inn & Suites Kalamazoo, responded to this review, November 3, 2013
Thank you for voicing your concerns about our hotel during your trip. We apologize for your friend's unsatisfied stay and, as requested, was given a full refund for our error.

If there was a concern with your room we'd love to discuss it further, please connect with me immediately by e-mail or phone.

Thank you for your patience,

Bhavik Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
1 review
Reviewed October 27, 2013

Staff was very friendly. The hotel was terrible and dated. The walls are paper thin and I woke up throughout the night when a new guest came through the lobby. The TV is from the mid 90's and the bed sheets had holes and stains. But the staff was very friendly and and very helpful.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Lil T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobbymp, General Manager at Days Inn & Suites Kalamazoo, responded to this review, November 3, 2013
My staff and I thank you for acknowledging our friendliness and hope the dated outlook of our building hasn't driven you away. After the management switch and a few sold-out weekends, I am pleased to announce our renovation plans are being set into motion.

At Days Inn we try to make each guest as welcome and comfortable as possible, which is why we've requested above brand standards for the most comfortable bedding available and hope to bring back new and returning guests for years to come.

We hope to see you again during your next visit in Kalamazoo!

Sincerely,

Bhavik Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn & Suites Kalamazoo

Property: Days Inn & Suites Kalamazoo
Address: 2615 Airview Blvd, Kalamazoo, MI 49002-1791 (Formerly Americas Best Value Inn)
Phone Number:
Location: United States > Michigan > Kalamazoo County > Kalamazoo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 31 Hotels in Kalamazoo
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn & Suites Kalamazoo 2*
Number of rooms: 70
Official Description (provided by the hotel):
Welcome to Days Inn and Suites Of Kalamazoo. Our beautiful newly-renovated entirely non-smoking hotel is conveniently located just south of Interstate 94, only one half-mile northwest of Kalamazoo/Battle Creek International Airport. We invite our guests to enjoy our complimentary continental breakfast and coffee in our lobby. Take advantage of our on-site fitness center, business center, and guest laundry facility. Our heated indoor pool and hot tub is the perfect place to relax and unwind. ... more   less 
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