We stayed in a first floor double Queen. Customer service was friendly, helpful. The room was updated, very clean, no ick about. Very close to K College, Western Michigan U and the hwy, so it's a good place to stay for students, parents/businesspeople on a budget, cheap travellers in general...but it felt geared toward single male travellers, judging by the TV channels-news, sports, HBO and USA (what, no PBS?).
But can tell why it's so cheap-mattresses were thin, and there's no mesh curtain between the blackout one, so you must shut the blackout curtain if you want any privacy in daylight. Also the front desk didn't have any plastic cutlery available when the carryout place had forgotten ours.
Little extras like that go a long way. But they did provide directions and restaurant menus when we asked.
Overall, decent place for a cheap stay but if you can spare some extra $$ I'd advise staying at another hotel or one of the local BnB's for a better value.
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