I've stayed at this Red Roof annually for several years, when attending a nearby event. It's getting a little more seedy every year.
Back in early January I had reserved an accessible room for my May stay, as it was essential to have a ground floor room (knee injury). When I checked in I was assigned a second floor room. Fortunately this was changed when I told her I HAD to have a ground floor room, and showed my reservation printout, which plainly indicated my reservation for an accessible room, made nearly five months earlier. I still wanted an accessible room, but was told there were none available.
The air conditioner was not working properly when I checked in, and after several staff looked at it, I was told to report it if it still was not good in the morning. Of course it was not. I reported it, and was told it'd be fixed while I was away for the day. When I returned at the end of the day it wasn't even on. I turned it on and went out to dinner. When I came back it was off again, and I couldn't get it to come on this time. Called front desk again, the woman came down and removed the casing and pushed a button and it worked. Why couldn't anybody else figure this out for the first 24 hours? The first night, one staff member even suggested I put a gate across the doorway and leave my door open!
There are water stains on the walls and the door had a lot of marks on it, like somebody tried to kick it in once or something.
There seem to be a lot of long-term people living there.
The bed was never made, which is a pet peeve of mine.
On the plus side, the staff were all very nice, and this is an excellent location for my event, and there is a lot of nice grassy area to walk dogs.
I just wish they'd put a little money into spucing the place up a little, and replace those old air conditioners, which one of the staff did comment need replacing.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Red Roof Inn, Priceline, Cancelon, Hotwire, Travelocity, Cheap Tickets, Agoda and getaroom.com so you can book your Red Roof Inn Kalamazoo East reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Red Roof Inn Kalamazoo
- Kalamazoo Red Roof Inn