Room was very clean and staff was wonderful, our suite had loose tiles in the kitchen area, making for dangerous walking. First day of check in, promised a full size refrigerator, had a dorm size, changed room. Bathroom sink would not drain, and shower curtain fell down numerous times. No place in shower to put shampoo, had to put bottle on floor, Toilet lid kept on falling off. Nasty note from housekeeper when we requested extra towels, felt very secure using grab bar in shower, loved that. Not very impressed, will not return. Beds were not the greatest to sleep in either.
- Official Description (provided by the hotel):
- Welcome to the BEST WESTERN PLUS Kalamazoo Suites, a newly renovated all-suites property located in southwest Michigan. This Kalamazoo hotel features 64 well-appointed suites, each fully-equipped with cable satellite television, microwave, refrigerator, and free high-speed Internet access. Guests will enjoy a delicious complimentary deluxe breakfast each morning before taking a dip in the indoor heated swimming pool and hot tub. Additional amenities include a fitness center, guest laundry, full business services and meeting/banquet facilities. ... more less
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- Also Known As:
- Best Western Plus Kalamazoo Hotel Kalamazoo