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“Beds comfortable, air worked great, room had recently been...” 3 of 5 bubbles
Review of Baymont Inn & Suites Jackson

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Baymont Inn & Suites Jackson
Ranked #5 of 10 Hotels in Jackson
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302 reviews from our community

Traveler rating
    50
    107
    80
    37
    28
See reviews for
100
55
28
95
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Oak Park, Michigan
Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed May 28, 2014

I enjoyed staying here for the two weeks I had to for work. The hotel was clean and quiet. The staff were incredibly friendly! The best thing was that the Planet Fitness was right across the parking lot. There isn't a lot around the area, but at least the neighborhood was good. The bed was really comfortable.

  • Stayed April 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Rebecca M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caryn V, General Manager at Baymont Inn & Suites Jackson, responded to this review, June 20, 2014
Thank you for your kind words about the Baymont Inn & Suites in Jackson, Michigan. We are happy to hear that you had a great experience at our hotel. We hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jackson
1 review
3 of 5 bubbles Reviewed May 19, 2014

Hotel was bit old and needs some TLC. Several things did not work in the room. Phone, sink. etc. staff were friendly enough


  • Stayed May 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Roger.mr G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caryn V, General Manager at Baymont Inn & Suites Jackson, responded to this review, May 25, 2014
Thank you for staying with us. We are sorry to hear that your experience was not as pleasant as we would like it to be. Our wish is that you will come back when you are in Jackson, Michigan.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jackson
1 review
3 of 5 bubbles Reviewed May 4, 2014

Room was recently remodeled, although some basic stuff was not taken care of, like not painting over patches in the wall, and leaving the old nicked up furniture. Bed was comfy, shower good and all were clean. My keys repeatedly did not work and front desk pretty much made fun of me when I came down the third time - said "I could see you coming back down on the security camera and you looked mad." Really? Of course I was! Unfortunately, this hotel is the best value in Jackson for what we need, so will return. Like I said, beds were comfy and clean, along with shower which are two important qualities when you just need a place to crash without spending a lot. It's NOT fun to carry all your luggage upstairs and have to run back down stairs three times to get keys that work, and if you see a customer on the security camera doing this, perhaps you should be ready with a smile and apology to fix the situation, and rather than try to laugh it off at the customer's expense.

  • Stayed April 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Hilary R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caryn V, General Manager at Baymont Inn & Suites Jackson, responded to this review, May 11, 2014
Thank you for staying with us. We are sorry to hear that your experience was not as pleasant as we would like it to be. We do hope that you will come back when you are in Jackson, Michigan.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Jackson

Property: Baymont Inn & Suites Jackson
Address: 2035 Bondsteel Drive, Jackson, MI 49202
Phone Number:
Location: United States > Michigan > Jackson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #5 of 10 Hotels in Jackson
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Jackson 2*
Number of rooms: 67
Official Description (provided by the hotel):
Experience homestyle comfort you will not soon forget at Baymont Inn & Suites Jackson hotel. Located off U.S. Highway 127 close to Interstate 94, our non-smoking, Jackson, MI, hotel is convenient to downtown Jackson and Jackson County Airport-Reynolds Field. Our hotel puts you close to popular attractions like Jackson County Fairgrounds. Our thoughtful in-room amenities include free Wi-Fi, microwaves and refrigerators. After a relaxing sleep, start your day with free breakfast before experiencing all that the greater Jackson area has to offer. We are a pet-friendly hotel. ... more   less 
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Also Known As:
Baymont Inn Jackson Hotel Jackson
Jackson Baymont Inn

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