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“clean, friendly”

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Hampton Inn Jackson
Ranked #1 of 11 Hotels in Jackson
Certificate of Excellence
Chicago, Illinois
Level 5 Contributor
55 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“clean, friendly”
Reviewed May 2, 2014

We stayed here one night and it was easy to get to off the freeway. The staff was consistently friendly, our room was clean, and the hallway noises were minimal. Food was plentiful for breakfast, including cereal, oatmeal, omelettes, muffins, and fruit. Pillows were a bit too soft, but that's a personal preference.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vg007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review, May 8, 2014
Thank you for all of the compliments in your review of our Hampton Inn. We hope you will visit us again the next time you travel to Jackson.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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344 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
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English first
Lakeville, Minnesota
Level 4 Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 2, 2014

I was in Jackson on business and stayed here just one night. In short, I would come back again, but it probably wouldn't be my first choice.

The good: It's about what you expect from the low-end Hilton/Marriott/Starwood brands. Limited service, limited breakfast, etc. The room wasn't anything fancy, but it was clean and the bed was comfortable. Flat screen TV in the room, etc.

The less good: The property was what I would call "tired." Generally clean, but worn. Also, the area around the hotel is fairly industrial with few options for restaurants in the immediate vicinity. While it's convenient to the interstate highway (94), getting to the property takes a few exits and turns and can be a bit confusing on a dark and rainy night like it was when I arrived. The furnishings in the rooms were in good condition, but the whole thing feels rather cheap. Other limited-service hotels have a way of being reasonably priced without feeling low budget.

Again, I'd stay here again - I just wouldn't look forward to it.

Room Tip: I don't think there's much of a difference. The hotel is set back pretty far from the closes...
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  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ole_Roll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review, May 8, 2014
We appreciate your review of our hotel. We are excited to share with you that we will be under renovation within the next few months. With our renovation, we will be getting all new furniture, carpet, lobby and fitness center. We will be happy to provide you with the same friendly service and clean rooms with a much updated appearance in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 25, 2014

I travel across the US on business, and I consistently find Hampton Inns to be a great hotel and an exceptional value. This Hampton Inn in Jackson did not disappoint. Clean room, comfortable bed, friendly staff.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Barry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review, May 8, 2014
On behalf of management and staff at the Jackson Hampton Inn, we would like to thank you for your loyalty to the Hampton Inn brand. We hope to see you again the next time your travels bring you to Jackson.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jackson, United States
1 review
Reviewed April 17, 2014

The hotel is nice, easy access to freeway, close to shopping-Jackson Crossing, walking distance to Red Lobster. The hotel was clean, no odors. The cooling wasn't working well in all rooms, some never got cool others just the opposite.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Roger E W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review, April 18, 2014
Thank you for your detailed review of our hotel. I apologize that you experienced an inconsistency with the heating and cooling system in your room. I can imagine how uncomfortable that was for you and I am so sorry for that. I am glad that you found our hotel clean and conveniently located. We would love for you to come back and stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Franklin, Indiana
Level 6 Contributor
167 reviews
135 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed April 10, 2014

The hotel has made some improvements since I stayed there last year but still leaves much to be desired. Carpets and furniture seem to be new. The room was clean and quiet. The bed very comfortable and I got a good nights sleep. Now for the negatives. The desk chair was badly stained. The shower tub was plugged up and would not drain properly. The shower curtain looked clean but had a very sour smell. It definitely needed to be replaced. The elevator is very slow and sounds like it is going to break any moment. The breakfast was one of the worst that I have had at a Hampton. They had very little fruit (no bananas) and the bread / pastries were stale. The hotel is way over priced $169 AAA rate. I guess they can get away with that because choices are limited in Jackson.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rondot98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review, April 15, 2014
We appreciate your review of our Hampton Inn. We are due for a renovation later this year so look forward to seeing some exciting improvements.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed March 30, 2014

Once again the Hampton Hotel in Jackson was exceptional for the price, service and overall quality. They gave me the room type I requested. Plus, everyone I encountered was helpful, seemed genuinely concerned about my stay and appeared to enjoy working at the hotel.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank SanCarlosGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review, April 10, 2014
Thank you for all of the wonderful compliments about our hotel and staff! We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hendersonville, United States
Level 4 Contributor
48 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 30, 2014

Stated above! The hotel is older and worn. The rooms have refurbished furniture and carpeting, but small. No refrigerator or microwaves in rooms unless specifically requested and then only available to a few. Fitness center is small with limited (1) machine of each...barely fitting into the small room. Told the Country Inn an d suites is the newest hotel in Jackson and well worth investment in added room expense.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Carol A L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review, April 10, 2014
We appreciate your feedback about your experience at our hotel. We are due for a renovation later this year and we are very excited about some of the upgrades that will take place. We hope you come back and visit us again. We would love a second chance to impress you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Jackson

Property: Hampton Inn Jackson
Address: 2225 Shirley Dr, Jackson, MI 49202-1528
Phone Number:
Location: United States > Michigan > Jackson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 11 Hotels in Jackson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Jackson 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
Perhaps you've come to the area around our hotel in Jackson for our Hot Air Jubilee or Civil War Muster. Maybe you've come to catch a world-class production at the Michigan Shakespeare Festival or come to play a spot of golf. Whatever has brought you to our city, we invite you to stay with us at our warm and welcoming Hampton Inn Jackson hotel. Feel at home in a warm and inviting guest room with a thoughtful range of amenities such as free high-speed internet. When you're ready for some rest, settle in for the night in our comfiest amenity yet, our clean and fresh Hampton bed (R). Wake up refreshed and start your day right with Hampton's free hot breakfast. ... more   less 
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Also Known As:
Hampton Inn Jackson Hotel Jackson
Jackson Hampton Inn

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