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“Ok. Hot tub doesn't work”

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Americas Best Value Inn Ironwood
Ranked #5 of 11 Hotels in Ironwood
Level Contributor
100 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Ok. Hot tub doesn't work”
Reviewed February 7, 2014 via mobile

Beds were ok. Hospitality and staff were excellent. The hot tub is not working and the owner refuses to fix it...so just keep it in mind if you wanted to use it after snowmobiling or skiing. Otherwise the breakfast is tasty and you will be able to rest up after your outdoor adventures.

Stayed February 2014
Helpful?
Thank NCruise0130
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tracy m, Manager at Americas Best Value Inn Ironwood, responded to this review, February 8, 2014
We are very sorry about the hot tub! We are really hoping to get it fixed soon! We are happy to hear that despite that, your stay was still good! Thank you for staying with us and we hope to see you again!
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107 reviews from our community

Traveler rating
    52
    32
    11
    4
    8
See reviews for
40
25
5
11
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Colby, Wisconsin
1 review
Reviewed January 23, 2014

Clean rooms with comfortable beds and a great price. We stayed here while my Dad was in the ICU. I felt the price was very reasonable and the continental breakfast was great.
The management and front desk staff could not have been kinder. Tracy met greeted us every morning with breakfast a smile and a warm how are you doing? Also a special shout out to the ever patient and kind Miss Courtney who worked the desk in the afternoon.
I feel asI have new family now and will stay there again under better circumstances.

Room Tip: Room 114 very comfy beds.
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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank jenny v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tracy m, General Manager at Americas Best Value Inn Ironwood, responded to this review, January 25, 2014
We're happy to hear that you enjoyed your stay, despite the circumstances. We hope everything is going ok with your family and we do hope to see you again under better conditions!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leland, Illinois
1 review
Reviewed January 23, 2014

We recently went skiing in the UP and had the luck and pleasure to have booked at Americas Best Value Inn in Ironwood. Upon checking in, we were very disappointed to find that the hotel hot tub was out of commission, but Tracy the manager used this as an opportunity to offer first rate customer service. She quickly found a room with a whirlpool, so we would not miss our after ski soak. She was also most informative about local dining, and her recommendations proved invaluable. There is also a very good restaurant right next door which makes for very convenient dining if you are not in the mood to travel to dine. The water was not hot enough initially (lukewarm) for the tub, but after being notified of the issue, this was quickly remedied. The room was clean, quiet and comfortable, although the heater cycling off and on again was a bit noisy. We would highly recommend it and plan to stay again ourselves when in the area.

Room Tip: We loved the whirlpool in our room, and the location by the door made it easy to get our ski gear in...
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tracy m, General Manager at Americas Best Value Inn Ironwood, responded to this review, January 25, 2014
Thank you very much for staying with us! We're excited to hear that you enjoyed your stay with us! We are very sorry about the hot tub issue, but we're happy we could still help make your stay relaxing! Can't wait to see you again!!
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Ely, Minnesota
2 reviews
Reviewed January 12, 2014

I was very pleased with my first stay at America's Best Value Inn Ironwood. Easy to find, easy to park, very nice restaurant/bar right next door. Desk personnel were friendly, efficient, and helpful. A good night's sleep at an economical rate. Clean room, simple but more than adequate amenities and breakfast, and -- most important! -- quiet! This is where I will stay in future ski trips to Ironwood.

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Elton B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tracy m, Manager at Americas Best Value Inn Ironwood, responded to this review, January 13, 2014
Thank you for staying with us! We are very happy to hear that you enjoyed your stay and plan on staying with us again in the future! We do our best to make everyone's stay as pleasant as yours!
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Ashland, Wisconsin
1 review
Reviewed December 27, 2013

My family and I stay at America's Best Value yearly and this year with the new managers our stay was excellant. They treated us very well and were very accomadating to our needs. The rooms were clean and the continental breakfast had a nice variety of foods. I would recommend this place to anyone visiting the UP.

  • Stayed December 2013, traveled with family
    • Value
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Helpful?
Thank sherry k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tracy m, General Manager at Americas Best Value Inn Ironwood, responded to this review, December 29, 2013
Thank you for staying with us again this year! We are working very hard to keep improving everything for our guests and we are very happy to hear that you noticed our hard work! We look forward to seeing you next year!
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Janesville, Wisconsin
1 review
Reviewed December 7, 2013

Great value, personable couple named tony and tracy miller made our stay comfortable. We were in town for my paternal grandmothers funeral. It was a last minute arrangement that was easy to arrange. the friendliness of the miller couple made us feel like we were staying with extended family. Tony made sure to shovel area around our automobiles. No plowing had been done, despite it's apparent need. So, thanks Tony. Last thing, it would be a nice touch if you could include a Hot-tub-sauna for travel weary guests. Thanks again, Tony and Tracey Miller.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tom w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tracy m, General Manager at Americas Best Value Inn Ironwood, responded to this review, December 29, 2013
We were happy to do everything we could to make your stay pleasant! We hope to get our hot tub/sauna fixed in the near future! Thank you and we hope to see you again under better circumstances!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ann Arbor
Level Contributor
4 reviews
3 hotel reviews
Reviewed November 10, 2013

ABVI in Ironwood offers the best rates for the amenities provided. Clean rooms and public areas, comfortable beds, plenty of soft towels, and TV with full cable service are standard. Some rooms have a mini refrigerator. A basic continental breakfast welcomes each guest and is available from 6:00 a.m. to 9 a.m. The manager, in particular, is very friendly, helpful, and efficient. NOTE: If you stay in winter, tell the manager if the snowplow contractor arrives earlier than 6:00 a.m. (Other staff will not report such incidents to the manager.) To attract snowmobilers, in particular, the hot tub will need to be maintained.

Room Tip: Room on the north side are quieter. Avoid rooms 119 and 121 until beds have been replaced.
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Stayed November 2013, traveled with family
Helpful?
Thank AnnMarie01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tracy m, General Manager at Americas Best Value Inn Ironwood, responded to this review, December 29, 2013
Thank you for staying with us! We hope to get our hot tub fixed in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Americas Best Value Inn Ironwood

Property: Americas Best Value Inn Ironwood
Address: 160 E Cloverland Dr, Ironwood, MI 49938-1228 (Formerly Super 8)
Phone Number:
Location: United States > Michigan > Upper Peninsula > Ironwood
Amenities:
Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #5 of 11 Hotels in Ironwood
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn Ironwood 2*
Number of rooms: 42
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