The room was large enough with 2 queen beds and a twin, but all 3 beds were lumpy. The room smelled like there had been beer spilled all over the carpet, plus the carpet looked like it hadn't been cleaned in a year, nor vacuumed in WEEKS. The mini fridge had someone's moldy leftovers in it & was filthy. I had to walk to the store next to the hotel to get Lysol spray & wipes to sort of sanitize the room before I'd let my grandchildren in there!! I did mention this to the girl at the desk & asked for a refund so we could go somewhere else, but we were refused as the manager was unable to be contacted as the time of the evening. In the morning (We did not have 'extra' funds to just leave & lose the money), I asked for the manager for perhaps some kind of discount but again she was unavailable. I am not OCD about germs, but maybe the manager should be aware of what the rooms look like after they have been "cleaned" and the procedure for complaints??
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