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“Gross!”
Review of Super 8 Ionia MI

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Super 8 Ionia MI
Ranked #1 of 2 Hotels in Ionia
1 review
“Gross!”
Reviewed August 17, 2013

My husband and I decided to stay here after a long week of truck driving. Now we got the room for just over forty dollars, so in no way did I expect a five star experience. The lady at the front was very pleasant. We got into our room and I was shocked. It hadn't been vacuumed, there was food everywhere, and what looked like dried dog feces stuck to the outdated filthy carpet. I checked the bed as I do in any hotel, and what I found strategicallty hidden towards the top was hair, nail clippings, and what looked like dead skin. The sink and shower was stained with God knows what. So I decided to look into it further. The tops of EVERYTHING were covered in dust. I covered the bed in my own linens and tried to go to sleep. Upon waking up I discovered the phone, tv, and washing machine did not work. The microwave was hanging on by a thread. The breakfast was scarce. Two options of cereal, so so biscuits and gravy, apples, and a loaf of bread. I had a Belgian waffle, which would have been delicious if the batter wasn't sour. After all this I decided to take my issues to the front desk. He informed me the manager wouldn't be in until later. Which would have been fine had we not been leaving town that hour. He couldn't call her or do anything for me. After about 20 minutes he handed me ten dollars! Needless to say I am waiting for three o clock to roll around to call again! Check your room before you pay!!!!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dodgedriver1021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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141 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Newmarket
1 review
Reviewed July 2, 2013

I don't expect much from basic truck stop type motels. But this one was clean and beds were good. But I do expect to get what is paid for. Our initial room we were given had a broken AC unit, so had to switch rooms. I booked and paid for the 2 queen suite with a kitchenette. I had to pay for the room on check-in, even thou you have all my credit information you still insist on payment first. Never understood this. Anyway we got switched to a plain 2 queen room (no kitchenette or fridge). They didn't have anymore kitchenette suites available. I told them during the switch that I already paid for the kitchenette suite, do I get a credit...they said no its the same price. I didn't want to argue about it, so left it.....as I couldn't prove it. Just looked on line now...the kitchenette suite is 5 bucks more. Not a customer friendly motel. Also they charged me a 15.00 Pet fee...no where on my booking or on your website could I find a pet fee.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank dina17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lapeer
1 review
Reviewed June 26, 2013

When I spoke to the desk clerk about the AC not working in the room she spoke with a man that did not seem to understand what I was saying or asking and as it turned out he eventually gave me a $5.80 credit back on the room, I certainly would think it should be worth more than that, especially since we asked about the AC working in the rooms at check in and were told yes it worked in all the rooms, the lobby however had no AC working and was extremely warm. We come to this hotel every year and stay over night, but will certainly be looking for a different place next year.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Linda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Ionia MI

Property: Super 8 Ionia MI
Address: 7245 S State Rd, Ionia, MI 48846-9428
Phone Number:
Location: United States > Michigan > Ionia County > Ionia
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Ionia
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Ionia MI 2*
Number of rooms: 70
Official Description (provided by the hotel):
Our country Hotel is conveniently located between Grand Rapids and Lansing, off I96. Our rooms are recently remodeled, and very clean. Come meet our wonderful staff, and enjoy the beautiful area. Lots to do with several lakes nearby for swimming, boating and fishing. We have 3 bowling alley, a historic Theater, and many restaurants. If you are lucky enough to be here during the summer months you can visit our Drive in Theater. As a guest of Super 8 you will be welcome to use our local fitness center located 5 minutes from hotel. Endurance fitness. ... more   less 
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Also Known As:
Super 8 Ionia
Super Eight Ionia
Ionia Super Eight
Ionia Super 8

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