I stayed at the days in for 4 days during my best friends wedding. To book my room and to get the reservation right it took 3 phone calls. Once I arrived I spent 3 nights with the bride in the room she book and we delt with some less then helpful women at the desk, who would text on their phones while talking with us and act as if we were an inconviance. Which yes we kinda of, its a wedding party but we also booked out your entire hotel with guest from the wedding. I canceled one of my rooms and another bridesmaid booked it for her and here hubby. Days later I find out I was charged for her room. When I called the hotel the women who did the switched talked to me and was not helpful at all. She switched rooms, upgraded them to a king and never switched credit cards. Her response was we asked that you not book rooms for eachother. Which I never did, I was canceling a room and she messed up the reservation. Ugh, not that I will ever be back in Imlay City to stay, but if I were I would stay at Motel 6!
WORST COSTUMER SERVICE!!
- Official Description (provided by the hotel):
- Coming to the Imlay City, MI area? Look no further! We are Imlay City's recipient of a 5 'Sunburst' rating, as well as the 'Chairman's Award For Excellence'! All guests are provided a FREE HOT BREAKFAST, complete with biscuits and gravy, sausage patties, egg & cheese omelets, oatmeal and hard boiled eggs, along with the typical continental items as well. All rooms have a 39" flat screen TV with 51 cable channels, a microwave, mini fridge, coffee maker, iron and ironing board, and hair dryer. For your convenience, we also have FREE WiFi throughout the property. For your enjoyment, we have a heated indoor swimming pool! In our rooms we offer King size beds in our 'Business Class Rooms', Queen size beds in our single and double occupancy rooms, and we also have a few with a whirlpool Jacuzzi tub! Our facility is a NON-smoking facility. We look forward to seeing you! ... more less
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- Also Known As:
- Days Inn Imlay City Hotel Imlay City
- Imlay City Days Inn