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“Football trip”

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Baymont Inn & Suites Howell/brighton
Ranked #2 of 4 Hotels in Howell
MUSKEGON
1 review
“Football trip”
Reviewed September 18, 2012

not impressed with room. Whirlpool tub had non-working jet(s) Room is showing its age. Bed was not comfortable. Heat air was excellant and responsive. should offer in room movie selection.

  • Stayed September 2012, traveled as a couple
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Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank JEFF S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelmanagergr, Manager at Baymont Inn & Suites Howell/brighton, responded to this review, October 5, 2012
Football Fan-I am sorry to hear that your stay with was not above and beyond your expectations. We would like to correct your issues, please contact Molly at the property so that we could find out your room number and compensate you for your experience. Thank you for staying with us and again I apologize for your experience.
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573 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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  • Any
English first
VERO BEACH
1 review
Reviewed September 18, 2012

Friendly staff, hotel is a little dated, shopping and restaurants nearby. Nice country hotel, don't expect a hopping nightlife.

  • Stayed September 2012, traveled with family
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    • Location
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    • Cleanliness
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Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Gobluebru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelmanagergr, Manager at Baymont Inn & Suites Howell/brighton, responded to this review, October 5, 2012
We are glad you were able to experience some of our Baymont Hometown Hospitality. On a continous basis we are working to improve our guest expectations, comments like yours are very helpful. Thank you for choosing to stay with us Baymont Staff
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A TripAdvisor Member
Reviewed September 18, 2012

I found it very interesting that the front desk staff does not wear uniforms. When I checked in the front desk associate was wearing some random purple t shirt. Out of all of the associates I saw, I did not see one associate with a name tag. I do work for Marriott International and we have high uniform standards and maybe your property doesnt but it would have been nice to see assocaites with at least name tags on so you could recognize those individuals.

  • Stayed September 2012, traveled with friends
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Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelmanagergr, Manager at Baymont Inn & Suites Howell/brighton, responded to this review, October 5, 2012
Thank you for staying with us and for your comments. Our goal is to exceed the guest expectations and I apologize that this was not done during your stay. Many of our staff members are crossed trained in housekeeping and front desk, it appears that whomever checked you in was in a housekeeping uniform, our apologies. Again thank you for your comments as we work to improve our guests' experiences -Baymont Staff
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Los Angeles
1 review
Reviewed September 17, 2012

The room was very clean and bigger than I expected, which is nice to have a room, well, with so much room.

Pashur

  • Stayed September 2012, traveled on business
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Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank PASHUR_Body_Artist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelmanagergr, Manager at Baymont Inn & Suites Howell/brighton, responded to this review, October 5, 2012
Pashur-Thank you for staying with us. We were gald to hear you enjoyed your stay with us. The Baymont Staff
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FINDLAY
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 16, 2012

We were on a 2 day trip taking classes from a world class painter named Pashur who also stayed there and the stay there was impeccable...and one staff member at night went out of her way for us, however, IF I HAD to come up with a complaint if I was forced to my wife and I both thought that whatever batter you use for the waffles should be changed...it was very soggy and wasnt the best tasting...mind you this is a VERY TINY detail to our stay...it was perfect but since you asked...however will the waffles cause us to stay anywhere else??? ABSOLUTELY NOT!!! We will recommend you a million times over!

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
1 Thank PARIS H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelmanagergr, Manager at Baymont Inn & Suites Howell/brighton, responded to this review, October 5, 2012
Thank you for staying with us during your visit to the Howell area. We know you have choices and we are glad you choose the Baymont in Howell, MI. Thank you for your kind words about our hotel we are glad you enjoyed your stay. We hope to see you again the Baymont Staff
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HART
1 review
Reviewed September 11, 2012

Things were fine at this hotel. I would stay there again. Room was clean and comfortable. The room was a much better price than hotels in the Ann Arbor area.

  • Stayed September 2012, traveled as a couple
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Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank JAMES L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelmanagergr, Manager at Baymont Inn & Suites Howell/brighton, responded to this review, October 5, 2012
Dear Valued Guest,
Thank you for staying with us and letting us know your stay was enjoyable. We look forward to you staying with us again in the future. Again thank you Baymont Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mesa, Arizona
Level 3 Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 23, 2012

I have been a guest here once or twice a year for several weeks at a stretch since their opening. The staff are champions at customer service and they ALWAYS go above and beyond what is required of them. I would especially like to commend Crystal for coming to my room on a weekend (as I was trying to get ready for a big date...in the dark) to change out the light bars over the sink as there was no maintenance man on duty over the weekend. The housekeeping staff kept my room stocked and spotlessly clean the entire time I was there. The pool and jacuzzi were clean and towels well stocked. The updated decorating/towels/linen did not go unnoticed. NICE!!! Good job Molly....you have a great crew and should be proud of them.

Room Tip: High traffic areas on the 1st and 3rd floor can be noisy so avoid rooms close to elevator.
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  • Stayed July 2012, traveled with friends
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Helpful?
Thank Denise B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Howell/brighton

Property: Baymont Inn & Suites Howell/brighton
Address: 4120 Lambert Dr, Howell, MI 48855-7374 (Formerly Amerihost Inn & Suites)
Phone Number:
Location: United States > Michigan > Howell
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Howell
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Howell/brighton 2.5*
Number of rooms: 75
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Also Known As:
Baymont Inn & Suites Howell Hotel Howell
Baymont Inn And Suites Howell
Baymont Inn Howell
Howell Baymont Inn

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