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“Rude owners”
Review of Driftwood Resort

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Driftwood Resort
Ranked #5 of 15 Hotels in Houghton Lake
Reviewed August 8, 2010

It's a nice resort but the lady owner is rude, no people skills. She would yell at us for being too noisy in the middle of the afternoon. The lawn was cut at 9 am. While we were out playing horseshoes the lawn was being cut and it wasn't that high. They just have no clue how to relate to folks. Not once were we asked how things were. This ownership couple want the income the property generates but no the inconvenience of actually having guests.

We found out on the last day that they had games (bean bag toss and ladder ball). That's an example of how badly they think of their guests - can't even explain a basic "this is what we have available, ....."

  • Stayed: August 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank ProudUSMCVet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Driftwoodresort, Owner at Driftwood Resort, responded to this reviewResponded September 8, 2010

I would like to respond to the Rude owners review. I was never rude to you. I never yelled at you either. I did ask you to talk lower when it was 1:30AM and you were at the campfire being very loud. The music you were talking about was outside, and you expected the whole resort to listen to it full blast while you were at the other side of the resort playing horseshoes. You should of had a portable radio, not one you had to plug in and then place outside your cabin. The people at the resort were tired of your music, that was why I asked you to turn it off. You stated we are rude owners. My husband is deaf and can't even talk, so I don't think he was rude to you either.
I didn't think we were doing anything bad by cutting our grass so the resort looks nice. We didn't cut it to make you upset. You asked us not to cut the grass and we did stop. It wasn't 9AM either, it was in the afternoon. You remember, it was the same time you were playing horseshoes and your radio. You have to understand that you were not the only people here. All the people who were here, except you and your friends, booked for next year. Two of them only booked if you guys weren't going to come back. I have been in business for 19 years and if you check with the Houghton Chamber I never had a complaint about my place. I have one of the finest and cleanest resorts on the lake. You also stated the sleep quality was not good. I don't get that, since my beds were all new two years ago, and I bought very goods beds too. I understand you can't make everyone happy. I was very nice to you and your friends. The games you were talking about were out front for anyone to use. I don't get what your problem was about that, it's not like they were hidden from view at all. I was hurt to see what you wrote about us. We only tried to be fair to the whole resort. If that meant you were not happy then I guess that could not be helped.

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Additional Information about Driftwood Resort

Address: 6477 E Houghton Lake Dr, Houghton Lake, MI 48629-8304
Location: United States > Michigan > Houghton Lake
Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Ski-In / Ski-Out
Hotel Style:
Ranked #5 of 15 Hotels in Houghton Lake
Number of rooms: 9
Official Description (provided by the hotel):
Driftwood Resort is situated on the shores of beautiful Houghton Lake, Michigan's largest all-season in-land lake. With Driftwood's three docks, two large lakefront fire-pits, complimentary use of row boats, kayaks, SUPs, canoes, outdoor recreational equipment and lawn-games, large shaded children's playground, Driftwood Resort is a wonderful place for your next vacation, annual family reunion, group retreat, or as a base-camp for your fishing, hunting, antiquing, x-country skiing, or snowmobiling adventures! Our sparkling clean and well-maintained authentic Log Cabins and Cottages have the conveniences you'll want (refrigerator, microwave, stove, dishes and cookware, grill, picnic tables, Wi-Fi and cable TV, gas furnaces, and more) along with the wonderful charm and amenities reminiscent of a favorite cottage at the lake. "Ace's Perch", our large knotty-pine recreation building, with Ping-Pong, air hockey, billiard and shuffleboard tables, darts, several game-tables, and a stock of games, cards, puzzles, and books makes a great place to hang out with friends and family. Cheer on your team or enjoy a kid's movie night on the big screen. Ace's Perch is also a perfect facility for meetings, retreats, crafting classes, or parties. There is plenty of parking on the resort grounds for your boat/ATV/snowmobile trailers too, as well as secure mooring for your personal watercraft on the lakefront. Relax Recreate Renew Enjoy Make Memories ... more   less 

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