Recently I was looking for a room in Holland MI....so I went through the Comfort Inn "800" number for reservations. I made the reservation but the next day my plans changed, so I called back to remove ONE night and the reservation tech accidently cancelled BOTH nights and then realizing his error...he hung up on me!
I called the "800" number back, got someone else (of course), told him what had happened and he proceeded to laugh! I called him on it and he denied it. Then he said the "system" would not allow him to make reservations.
I called the hotel in Holland directly..got a WONDERFUL, sympathetic woman..who listened to my story and proceeded to force through a reservation. ..just so she knew I could sleep that night!!
I hope I get the chance to thank her on person!
I WILL be calling the customer relations number and reporting the incident.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Hotels.com, Travelocity, TripOnline SA, Hotwire, Orbitz, Cancelon and HotelQuickly so you can book your Quality Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Comfort Inn Holland
- Holland Comfort Inn