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“Great family stay”

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Holiday Inn Express Holland
Ranked #4 of 18 Hotels in Holland
Certificate of Excellence
Michigan
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Great family stay”
Reviewed August 19, 2013 via mobile

We are a family with 3 young boys and we loved our stay at Holiday Inn Express, Holland. The pool/recreation areas are great. The complimentary breakfast was plentiful and a quick/easy kick start for the day.
The location is very convenient for nearby activities.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MommaBirdMichigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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349 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Danish first
  • English first
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English first
vernon hills, IL
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 19, 2013

We just came back from a weekend trip to Holland, MI. After hours of reading reviews and looking for places, we booked at the Holiday Inn Express. My husband wasn't sure about staying here but told me over and over again after we were there how happy he was with our choice.
First of all, the hotel was very clean and updated. The front desk staff, though they didn't go out of their way to greet us when we came in and when we were walking through the lobby, were extremely polite and helpful each time I initiated an interaction with them.
The rooms were beautiful and big. Our room looked as if it were just redone and everything in the room was very clean. The beds were comfortable, even the rollaway bed we used was better than some others we have used before. We loved that the hotel does a raffle for the housekeeping staff in order to reward great work. The housekeeper leaves her card with you when the room is cleaned and then if you feel they did a good job, you bring that to the front desk. What a brilliant idea! Ours did a fantastic job!
We looked at the pool which was large enough to play in and the water was very warm, however we didn't have time to swim there.
The breakfast area is smaller than some we've been to but the food was plentiful and the lines moved fast. We wish there was some way to get room service as well, but it didn't distract from our stay.
We would definitely stay here again next year! Thanks for the great weekend, Holiday Inn Express!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank my3boys00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bflavin, Public Relations Manager at Holiday Inn Express Holland, responded to this review, September 4, 2013
my3boys00,
Thank you for choosing to stay with us on your recent visit to Holland, MI and for providing us feedback about your stay. I am glad that you enjoyed our recently renovated rooms and that our staff was helpful and answered any questions that you had. I will be sure to let our housekeeping staff know what a great job they did with your room while you were our guest. We appreciate your loyalty to the IHG Rewards Club program and hope you choose to stay with us again in the future.

Have a wonderful day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 6, 2013

I have been coming to Holland for years, we always stay with Marriott . BUT NOT ANYMORE!!! The service and hotel was top notch... I have never seen such happy and helpful employees in a long time.... Pool, Breakfast and rooms are the best. 3 different out door seating with great views

Room Tip: 2nd floor was great and easy access to pool
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arlette E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 1, 2013

I stayed for 2 nights and would stay there again. Very clean hotel with a friendly front desk staff. We had a little trouble with our TV but maintenance came up very quickly and took care of it. He was also very friendly. I am a Priority Club member so our room was on the 4th floor so I don't know if the rooms on the other floors are different but ours was Very spacious and updated. Extremely comfortable beds too. The free breakfast was acceptable - a little hit and miss on the items but it got our day started without having to figure out where to eat breakfast. It's great to walk into the lobby and help yourself. The location was great too. It was a quick 5 minute or so drive to downtown Holland. We went to some other local attractions and it was never a long drive to anywhere. Also we never had any trouble getting a parking place close to the entrance.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DC-ChiTown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wisconsin
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 1, 2013 via mobile

I can say I have had some real messes even here in Holland, MI. See other reviews for that. Nathan the GM helped when all was full and got us a great price on our room and even made sure that we had space due to having a service dog. The maid service is impecable with cleaning, the cleaning spray they use smells great. Slight laguage barrior with maids but they get their manager if they can't understand. maintanance is on top of everything. There is a pool in the shape of the state that is indoors, a whirlpool tub that is inside and outside with a waterfall on both sides of the wall. Game room with air hokey and a pool table as well as a few other games. Pool is oen from 8:30-10:30 for all and 10:30-12am for adults only and the night staff is there to make sure no kids at that time. There is a grill on the front deck with tables and chairs. Breakfast with hot meals. Bacon on mondays they are low numbers only. fridge and microwave in the room.

Stayed July 2013, traveled on business
Helpful?
Thank gina m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naperville, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 30, 2013

We stayed at Holiday Inn instead of Doubletree this year. I'd have to admit, I won't be returning to Double Tree! Upon check in, the front desk staff was attentive, and very friendly. They immediately upgraded our room without us asking. It was very thoughtful! Throughout our stay, staff passing by would say hello, and ask how our stay was. The pool area was exceptionally clean. Breakfast was a bit of a dissapointment. The first day, they had fresh fruit, the other couple days the only fruit option was a banana. I would love to see healthier options. The rooms were sized well with a nice tv and a desk for business travelers. The bath towels were a bit on the rough and small side though. The bath amenities included Bath and Body works products. Although Holiday Inn does not have a restaurant, or bar, Sharkees is right next door located inside of the Hampton Inn. Sharkees had really great deals on drinks, as well as food. This hotel is located a bit further from the Saugatuck area, but was worth the drive. I would recommend visiting Ottawa Beach, Tunnel park, and Oval Beach! Loved the firm and soft pillow options on the beds, and the beds were comfy and ensured a well nights rest! Security cameras were in every single hallway. Great for safety. Hallways were on the darker side due to the dark decor, but they were still beautiful. A really neat function on our floor was a magazine rack near the elevator for guests. Overall, the Holiday Inn Express exceeded my expectations. I highly recommend staying here. Thank you for a great stay!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank paul h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bronx, New York
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 28, 2013

I booked for a weekend, hotel is pretty clean and has a lot of perks, for a very reasonable price indoors pool, gym, guest laundry, free wifi, etc. Just a few minutes from Saugatuck and Grand Haven, two beautiful small towns that you must visit.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank M M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Holland

Property: Holiday Inn Express Holland
Address: 12381 Felch St, Holland, MI 49424-9672
Phone Number:
Location: United States > Michigan > Ottawa County > Holland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Holland
#4 Romantic Hotel in Holland
#6 Business Hotel in Holland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Holland 2.5*
Number of rooms: 118
Official Description (provided by the hotel):
Welcome to our Quality Excellence Award winning Holiday Inn Express of Holland, MI. The Holiday Inn Express in Holland offers a place to work, relax or play just minutes from downtown Holland, Windmill Island and Tulip Time Festival activities. Located minutes from Lake Michigan beaches, Holland State Park, the Big Red Lighthouse, Dutch Village, Veldheer Tulip Farm, and Hope College our hotel and outstanding staff are committed to quality and exceptional service. Our spacious rooms offer either a king or two queen beds with luxurious white bedding, executive level and king whirlpool rooms available. All rooms feature a refrigerator, microwave, free wired/wireless Internet, 2 line cordless phone, Simply Smart shower experience, and much more! All rooms include free hot breakfast.Take a swim in our Michigan shaped indoor heated pool, enjoy a relaxing evening in our sauna or in our indoor/outdoor spa, a game of pool in our game room or basketball on the outdoor sports court. Enjoy time outside on our outdoor patio reading a book, soaking in the sun or grilling on our complimentary gas grill. Holland, Michigan is home to many fortune 5 companies such as Herman Miller, Johnson Controls, Gentex, Haworth, Consumers Power, Siemens, and S2/Tiara. ... more   less 
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Also Known As:
Holiday Inn Express Holland Hotel Holland
Holiday Inn Holland
Holland Holiday Inn Express

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