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“Boatwerks? Go elsewhere for outdoor dining in Holland, MI”
Review of Boatwerks

Boatwerks
Ranked #10 of 233 Restaurants in Holland
Certificate of Excellence
Price range: $20 - $40
More restaurant details
Restaurant details
Good for: Romantic
Dining options: Dinner, Lunch, Breakfast, Late Night, Delivery, Outdoor Seating, Reservations
Description: Boatwerks Waterfront Restaurant is Holland's only waterfront restaurant! The indoor dining room and Runabout Lounge feature picturesque views of Lake Macatawa on three sides, or enjoy outdoor dining and unbeatable views from the outdoor patio and bar during warmer months. The New American Menu features fresh seafood and premium meats, with a focus on fresh preparations and quality produce. The building's design features exposed beams and brick, harkening back to the historic boat-building factories that lined the shore of Lake Macatawa in earlier days. The restaurant walls are lined with historic photos of Lakes Michigan and Macatawa and historic Holland, Michigan. The Boatwerks Event Center features the beautiful, 3,300-square-foot Black River Ballroom and an outdoor courtyard, suitable for weddings and family or corporate events of up to 300 people. Make your dining plans for Boatwerks Restaurant in Holland, Michigan today!
Cincinnati, Ohio
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
“Boatwerks? Go elsewhere for outdoor dining in Holland, MI”
Reviewed July 8, 2013

We visited on July 5 after the lunch hour rush for drinks and to enjoy the view of the lake. The service was fine, staff was friendly, etc. so we returned for dinner that night. Couldn't believe we were at the same establishment. Waited 90 minutes for a table (which we expected). Most people who go to an outdoor restaurant on the lake want to be close to the water, right? The hostess sat us as far away from the water as possible even though we walked past about 1/2 empty, cleared tables. When we asked if we could be closer to the water, she moved us one table closer. Finally, my husband asked if we could have the empty table closest to the water and she had to consult with several people before she moved us. Ordered a perch sandwich, which consisted of a mound of coleslaw and three tiny pieces of fried perch. At this point, we were so aggravated, we just wanted to get out of there. The service was so slow, it was completely dark by the time we got our food. The party at the table next to us asked the manager for candles indicating they couldn't even see their food to eat.it. He brought out to their table only, 2 small votive candles and apologized for not being able to turn on the lights. Funny thing is they have a late night menu that is served from 10-12 PM only, but when we left at 10:15ish the place was completely empty. Also, have to mention that the manager filled the tiki torches at a bad time which diners were sitting nearby. He must have spilled the torch fuel as the area smelled strongly of fumes. Also, the restaurant has a dock for boaters to pull up to. A woman who was trying to tie off her boat fell into the water and not one employee came to her aid. She was eventually pulled out of the water by several diners. Maybe this happens all of the time, but it was pretty alarming to the other diners. Overall, the place was a total disappointment the second time around and we'll never return, nor recommend it to anyone visiting Holland. It's too bad, since they have the prime waterfront site and don't even have sense enough to take advantage of a good thing.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank KathyMacCincy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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680 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Don't offer late might menu If you can't service the customer”
Reviewed July 5, 2013 via mobile

Walked in with 4 people to share with them what has traditionally been a good place to eat. Three young woman at the counter, no occupied tables inside and were told that the kitchen is behind and they can only seat there tables at a time! The wait for any type of food was 30 to 45 minutes. The girls were rather snippy with me when I started to ask why this was happening? When asked if they had any other options, we were told to go the 8th st. No apology, when asked if there was a manger. We were told they were busy, then the hostess walked away and left us to just walk out the door. I am a regional director for three large hotels in Holland and will be removing the Boat Werks from our referral sheets! I was embarrassed to have people with me that I was excited to have them experience the place, and to be treated like we were is simply unacceptable!

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank 2jeepdriver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester Hills, Michigan
Level Contributor
150 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 199 helpful votes
“Late night appetizers and dessert”
Reviewed July 1, 2013

It is worth the trip to visit this restaurant that is off the beaten track and located on the shores of Lake Macatawa. The restaurant has a contemporary nautical theme and has plenty of windows to enjoy the view. Our group was not all that hungry, so I'm not able to rate the entrees. We were in the mood for sharing an assortment of appetizers and desserts. All were excellent. If you are a chocolate and ice cream lover, I recommend the Chocolate Decadence ice cream which is locally made. Yum!

Visited June 2013
Helpful?
Thank maawandoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saugatuck, Michigan
Level Contributor
31 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Great lake views, slow service”
Reviewed July 1, 2013

Met friends for dinner and drinks, it took 20 minutes to fill our drink order - the appetizer beat the drinks to the table. Not sure if the "drink and food runner" system is working at full capability yet, it's the beginning of the season and there are lots of new hires just hitting the deck. Plenty of outdoor seating - the north side of the building where we were seated is quite isolated from the buzz of the main patio.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank BeachGirl616
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
27 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Deck seating on the water”
Reviewed June 28, 2013 via mobile

Great atmosphere on the water. I had sole San Juan which was covered in a white sauce which the dish did not need and I scraped off. It came with mixed veggies that were overcooked. My friend had fish and chips and she loved it. I would go there again and try another dish.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Susanlikestoeatout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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