We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“A modern treat; we and our kids always love it” 5 of 5 bubbles
Review of CityFlatsHotel - Holland

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
CityFlatsHotel - Holland
Ranked #6 of 18 Hotels in Holland
Certificate of Excellence
Washington DC, District of Columbia
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“A modern treat; we and our kids always love it”
5 of 5 bubbles Reviewed December 27, 2013

We've been in four different rooms here over the last three years, and we've loved it every time. Each room is different and edgy, and the mattresses are great.The smaller rooms (we've had the two-bed kind) were intimate; if you were trying to fit a crib into a regular king room, I can imagine it being a tight fit. Ask when you book; our agent knew the hotel layout and got us into a suite that was not too big, but easily accommodated a rollaway bed. On our last trip, we had specific questions about a choice between two rooms, and our agent was very helpful.

We have been very pleased with the food, the bar, and the complimentary weekday breakfast, not to mention the location, one block from downtown Holland. You can definitely find less expensive alternatives in the area, but this one is a lot of fun.

Room Tip: The desk agents know the property well, because it's small; ask them questions when you book. T...
See more room tips
  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank EK S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jack P, Public Relations Manager at CityFlatsHotel - Holland, responded to this review, January 6, 2014
Thank you for staying with us so often. We truly appreciate every visit and are very happy that you enjoy each one. I will be sure to pass your compliments along to our front desk staff. Thank you for choosing CityFlatsHotels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

412 reviews from our community

Traveler rating
    236
    113
    40
    13
    10
See reviews for
98
192
14
58
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Toronto
Level Contributor
114 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 bubbles Reviewed December 16, 2013

This hotel is a modern oasis in a traditional town. Our room was unique and comfortable with a king bed and a giant soaking tub. All the staff were extremely helpful and professional. We also enjoyed a delicious dinner in the restaurant located on the top floor of the hotel.

  • Stayed December 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hotelwise16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jack P, Public Relations Manager at CityFlatsHotel - Holland, responded to this review, January 6, 2014
Thanks for choosing CityFlatsHotel - Holland. Great to here you had a great stay. Thank you for writing a review and enjoy your travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed December 9, 2013 via mobile

We were very excited to try this hotel after a stay at a similar hotel (modern, LEED certified ) in the suburbs of Chicago. The location to downtown holland was biggest reason we booked this hotel. Upon arriving to the front desk two staff members were helping a guest and the wait time to be asked to step forward was near 5 minutes.
Our room (414) may of been the smallest hotel room we have ever been in. The king bed took up close to 50% of the sq footage of the room. A small desk was in the entry way of the room. Tried to ask if we could upgrade to a larger room or possibly switch to a layout that worked for us traveling with a newborn. We were told they were 100% full and all rooms were the same size. No effort put into at least pretending to check and possibly accommodate us to a new room. Upon returning to the room and noticing the map on the back of the door, there was not a doubt in my mind that we got the smallest room on the floor.
The hotel was very nicely kept, and very modern. Like I said if you plan on sledding the day in downtown holland being a block away is a huge plus.
But the high price point (one of the more expensive hotels we've stayed at) does not warrant the smallest hotel room we have ever stayed in.

Stayed December 2013, traveled with family
Helpful?
Thank rusty0707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jack P, Public Relations Manager at CityFlatsHotel - Holland, responded to this review, January 6, 2014
Thank you for giving us a review. We are very happy you chose to stay with us, and it's unfortunate to hear your stay wasn't as great as you wanted it to be. All our king rooms do indeed have the same square footage, so with the exception of different layouts which might make others feel bigger, they are the same size. If you are ever in the Holland area again, we would be more than happy to get you into a room which you might like more. Thanks again and safe travel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swartz Creek, Michigan
Level Contributor
93 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed December 4, 2013

This hotel is very modern, clean, and "green". We liked the friendly employees, homemade scones for breakfast, and great room. We enjoyed a suite on the third floor with a big soaking tub and walk in shower. The beds are dreamy and bamboo sheets soft. The hotel has nice parking and within walking distance of shopping on 8th Street. We also ate at City Vu restaurant on top and enjoyed a pizza. Try the Mexican Hot Chocolate, it is great. If you are looking for a different experience, make a plan to stay at City Flats. We will return.

Room Tip: We had a room on the third floor and it was quiet. Our view was towards the parking, but still nice...
See more room tips
  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank fivestar98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Holland, responded to this review, December 5, 2013
Thank you for staying with us and taking the time to write a review. Glad to hear you enjoyed everything. I will be sure to pass your compliments along to our entire staff. Thanks!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ann Arbor, Michigan
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed December 4, 2013

Pros: Location. Three blocks from the concert we were attending that night.
Cons: Make the rooms comfortable, convenient and pleasant to stay in. Include a reasonable breakfast buffet.
This hotel has a wacky, ultra modern decor which we thought would be fun and interesting to see. But like a work of modern art, the designers of these rooms valued modern and different over comfortable and convenient. If any of the designers had actually slept in one of these rooms, I'm sure they would have made many changes. For example, in order to turn off the bed side lamps, you actually had to get out of bed and walk over to the light switch on the wall! The bed had a soft, squishy mattress that felt like a hammock. Even with a better mattress, I wouldn't have slept well since every time the heat went on, it sounded like an 18 wheeler was driving thorugh the room. The goofy, artistic looking shower dribbled water down straight on your head, so if you didn't want to get your hair wet, you were out of luck since there were not shower caps. This was also the first hotel room I've been in years in the US or Europe which did not have a coffee maker in the room. You could go down to the bar/lobby and buy a cup of coffee for $3.00, which seemed less than convenient. The restaurant featured featured small portions of "trendy" but not especially tasty food served on tables covered with brown butcher paper! I ordered soup but couldn't eat it since they had only given me a fork and couldn't find any soup spoons! I could go on and on but I think you get the idea here!

  • Stayed November 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank HarpDivaCK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Holland, responded to this review, December 5, 2013
Thank you for taking the time to give us a review. We are very sorry to hear your stay wasn't what you thought it would be. Our design is very different from other hotels, and are sorry to hear that your room wasn't very comfortable for you. Most things are a matter of personal preference and unfortunately our softer mattresses and simulated rain shower heads just didn't work for you and we are very sorry. We will definitely check our in-room heating systems to make sure they are all working properly, since they do not normally work so loudly. Finally, we have chosen not to put coffee makers in the room because of energy usage and increased waste, but we always have complimentary coffee available in the lobby, 24/7.

If you have any other questions please feel free to email me at jack.peaphon@cityflatshotel.com and hopefully I can be of more help. Thanks!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville, Kentucky
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed December 3, 2013

City Flats is a fun, well run, eco-friendly hotel. The room we had (king single) was excellent. The design of the hotel is modern Scandinavian and is quite beautiful. Our room was set up like a small suite, with a sitting area and TV that rotated between sitting area and bed. Beer geeks will be happy to know that they hotel is only a block away from the New Holland Brewing Company pub. Rate included a small continential breakfast buffet

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank powderdaysinjax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Holland, responded to this review, December 5, 2013
Thank you for choosing CityFlatsHotel. Isn't it great when you can just park the car and visit such a great downtown (and great beer!) just by walking? Cheers!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marietta, Ohio
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed November 18, 2013

My fiancé and I stayed at the City Flats hotel towards the end of a 30 day road trip across the country. I chose this hotel because it is one of the few LEED certified hotels that I have encountered, and my fiancé and I are both architects pursuing LEED accreditation. The hotel was extremely clean and obviously well designed, though we did feel as though a lot of the materials chosen were a bit "cold" or "hard". Regardless, City Flats was very accommodating and we appreciated the attention to detail put into the design and maintenance. We had hoped that our room would include a mini-fridge, but the concierge was kind of enough to let us use their staff fridge during our stay.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank architectsarah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Holland, responded to this review, December 5, 2013
Thank you for the review. We are glad to hear you were so excited by, and personally attached to our LEED certification. Our hotel in Grand Rapids has also recently received LEED Gold certification as well. Thanks again, and en joy your travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Holland hotels
0.2 mi away
Courtyard Holland Downtown
2.1 mi away
Hampton Inn Holland
Hampton Inn Holland
#1 of 18 in Holland
4.5 of 5 bubbles 771 reviews
0.2 mi away
Haworth Inn & Conference Center
Show Prices
Show Prices
Show Prices
2.2 mi away
Holiday Inn Express Holland
1.7 mi away
Doubletree Hotel Holland
2.2 mi away
BEST WESTERN PLUS Holland Inn & Suites
Show Prices
Show Prices
Show Prices

Been to CityFlatsHotel - Holland? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about CityFlatsHotel - Holland

Property: CityFlatsHotel - Holland
Address: 61 E 7th St, Holland, MI 49423-2913
Phone Number:
Location: United States > Michigan > Ottawa County > Holland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Holland
#2 Business Hotel in Holland
#6 Family Hotel in Holland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — CityFlatsHotel - Holland 3.5*
Number of rooms: 56
Official Description (provided by the hotel):
CityFlatsHotel Holland is a 56 room boutique hotel in downtown Holland, MI and the first hotel in the Midwest to be LEED Gold Certified. The hotel's modern furnishings and urban feel make it a unique and exciting part of the West Michigan area. The entire hotel was built from local materials and renewable resources, creating a unique staying experience for all guests. Whether you're looking to book a room, a wedding, or host a corporate event, CityFlatsHotel is unlike any other space you've ever seen. With eco-friendly accommodations, sleek and tasteful decor, as well as an extremely attentive staff, we pride ourselves in being the best. Not to mention, all of our guest rooms include complimentary wireless Internet access and phones. Consider us for your next visit or event in Holland! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com and Jetsetter so you can book your CityFlatsHotel - Holland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Cityflats Hotel Holland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing