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“Great to be Green” 5 of 5 bubbles
Review of CityFlatsHotel - Holland

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CityFlatsHotel - Holland
Ranked #6 of 18 Hotels in Holland
Certificate of Excellence
Marietta, Ohio
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Great to be Green”
5 of 5 bubbles Reviewed November 18, 2013

My fiancé and I stayed at the City Flats hotel towards the end of a 30 day road trip across the country. I chose this hotel because it is one of the few LEED certified hotels that I have encountered, and my fiancé and I are both architects pursuing LEED accreditation. The hotel was extremely clean and obviously well designed, though we did feel as though a lot of the materials chosen were a bit "cold" or "hard". Regardless, City Flats was very accommodating and we appreciated the attention to detail put into the design and maintenance. We had hoped that our room would include a mini-fridge, but the concierge was kind of enough to let us use their staff fridge during our stay.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank architectsarah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Holland, responded to this review, December 5, 2013
Thank you for the review. We are glad to hear you were so excited by, and personally attached to our LEED certification. Our hotel in Grand Rapids has also recently received LEED Gold certification as well. Thanks again, and en joy your travels!
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412 reviews from our community

Traveler rating
    236
    113
    40
    13
    10
See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Petoskey, Michigan
Level Contributor
489 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 319 helpful votes
5 of 5 bubbles Reviewed November 8, 2013

This is another review of City Flats, but totally better than my last visit. This just goes to show you that room selection is critical. Our last stay was in a handicap accessible room and we found it didn't excite us. The open shower was weird and the lighting was poor. This time I got a room with two beds and found it much brighter, the bathroom and separate shower were wonderful and overall, I think a much better sleep quality as well. The best thing was the incredible service. I was in town due to my mother being hospitalized and had no idea if I would be there one night or more. The front desk staff booked me for two nights and promised I could cancel the second night without penalty if I found out Mom was being discharged the following day. Great service.

Room Tip: Rooms overlooking the parking area toward 6th street are quieter than those facing 7th.
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  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank dre51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Holland, responded to this review, December 5, 2013
Thanks for reviewing the CityFlatsHotel Holland again. We are very happy your recent stay was enjoyable and you really liked your room. Please let us know if there is anything we can do to make your stay even more enjoyable again in the future!
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Perth, Australia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed November 5, 2013

I booked this hotel based on its website and pictures and was not disappointed at all. First time in Michigan and here to visit friends. Everyone working in the hotel is so friendly and everything is so clean and modern. Love the room decor, amazing bathroom and floor to ceiling windows looking out to the town. Location is great, close to nature walk, downtown shops and restaurants. Enjoyed the complimentary continental breakfasts on weekdays. City Vu Bistro on the top floor has lovely views and a good selection of food. Made my stay in Holland MI enjoyable and relaxing.

Room Tip: Staying on the highest floor of guest rooms is nice and has good views but tend to get all the noise...
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  • Stayed November 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DianaP589
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Holland, responded to this review, December 5, 2013
We are so happy to hear you had such an enjoyable stay. Hopefully you will be able to visit Holland again soon!

Thank you from all of our CityFlatsHotel staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois, United States
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed November 2, 2013

Had a great long weekend at the CityFlats in Holland, MI. Extremely unique and modern hotel that you wouldn't expect to find in such a small town. Beautiful room with comfortable bed and huge bath tub. Easy to walk to all the stores and restaurants in Holland.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sean M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Holland, responded to this review, November 4, 2013
Glad to hear you had such a nice time with us, and were surprised to find such a different type of hotel in Holland. Isn't it great to be able to park the car and walk everywhere? Thank you for writing a review. Safe travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whitmore Lake, Michigan
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed November 1, 2013

Check-in was very friendly and fast. Room was totally cute, loved the shower. My hubby and I stayed here for the first night of our 4th anniversary trip up the West side of the state, so it was a good start.

Although I will say that the lobby area of the hotel was incredibly noisy (there seemed to be some conference or something going on, not sure-- and the bar area is located off to the side, adding to the noise), the rooms were very modern and well-appointed. Loved the shower! It is a short walk to 8th Street, where we ate dinner and then stopped in at a brewery for some flights. Fitness center was great, didn't try the restaurant on the top floor. This area of Holland is adorable and safe, very nice farmer's market that we discovered on our morning run, too.

It cracks me up how people attempt to travel and then chirp and gripe and nickel this and dime that. Neat hotel, friendly staff, and cool little area. Check it out!

Room Tip: This isn't your average and every day chain hotel. Very hipster mindset. Modern.
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank CarrieP499
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Holland, responded to this review, November 4, 2013
Thank you for choosing the CityFlatsHotel Holland. We really appreciate you taking the time to give a review. It may have been a conference or party that was in the lobby and CitySen Lounge, hopefully it didn't disturb you too much. Thank you again for staying with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Level Contributor
123 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed October 28, 2013 credit card Amex Card Member Review

We stayed at City Flats during the summer for one night during a weekend Michigan getaway. The room is spacious and well decorated, as is the bathroom. The shower is a bit overly water saving, as the shower was more like a using a damp cloth them and true soothing waterfall. Overall a great stay, will go again.

I recommend the rooftop restaurant, the views are its showcase.

Stayed August 2013, traveled as a couple
Helpful?
Thank Ppapp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Holland, responded to this review, November 4, 2013
Thank you for your review. Sorry to hear about the shower for you, it may have been the shower head versus the water pressure. I will make sure to have our maintenance team take a look. Otherwise it is great to hear you had such a pleasant stay. Cheers!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grosse pointe, Michigan
1 review
5 of 5 bubbles Reviewed October 28, 2013

This was my third stay at the City Flats in Holland Michigan. Everytime has been a wonderful stay. Rooms are very clean. Beds are very comfortable and the sheets are amazing. The rooms are very roomy. Everyone is very helpful and friendly. Love the lobby bar. They had a great band this time in the bar lobby, also had a sushi stand with someone making fresh sushi. Love the lobby bar great atmosphere. Location is great, it is one block from the quant town of Holland. I would highly recommend City Flats Hotel.

  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sue A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Holland, responded to this review, November 4, 2013
Thank you for choosing us when you visit Holland! We have Sushi Night (with live music) every Thursday, as well as various other special offers and events throughout the week. Thank you again for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about CityFlatsHotel - Holland

Property: CityFlatsHotel - Holland
Address: 61 E 7th St, Holland, MI 49423-2913
Phone Number:
Location: United States > Michigan > Ottawa County > Holland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Holland
#2 Business Hotel in Holland
#6 Family Hotel in Holland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — CityFlatsHotel - Holland 3.5*
Number of rooms: 56
Official Description (provided by the hotel):
CityFlatsHotel Holland is a 56 room boutique hotel in downtown Holland, MI and the first hotel in the Midwest to be LEED Gold Certified. The hotel's modern furnishings and urban feel make it a unique and exciting part of the West Michigan area. The entire hotel was built from local materials and renewable resources, creating a unique staying experience for all guests. Whether you're looking to book a room, a wedding, or host a corporate event, CityFlatsHotel is unlike any other space you've ever seen. With eco-friendly accommodations, sleek and tasteful decor, as well as an extremely attentive staff, we pride ourselves in being the best. Not to mention, all of our guest rooms include complimentary wireless Internet access and phones. Consider us for your next visit or event in Holland! ... more   less 
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Also Known As:
Cityflats Hotel Holland

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