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“Not very accessible”

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Best Western Of Hartland
Ranked #1 of 1 Hotels in Hartland
Certificate of Excellence
N Ridgeville, OH
2 reviews
“Not very accessible”
Reviewed September 10, 2008

We stayed at the Best Western of Hartland, MI 9/5-7/2008, and were disappointed in the facilities. I use a wheelchair or a scooter and have stayed in over a couple dozen “handicapped” rooms over the past decade. This motel was by far the least accessible. Specifically,
1) the bathroom was too narrow to turn a chair or scooter around, and required a sharp turn for entry and exit. Fortunately I had my manual wheelchair as the scooter could not have made the turn and the bathroom could not have been accessed. Rooms have been tight before for a scooter, but I had never encountered one that would have been inaccessible.
2) The shower was a tub. There was no way I could take a shower, as I couldn’t step over the rim
3) The sink bowl was too far back for wheelchair access
4) The rack of clean towels at the sink was too high for wheelchair access
5) For handicapped access, a telephone should have been next to the bed, rather than only across the room on a desk
6) There was too little clearance between the beds, and at the end of the beds. If the beds were turned down, the wheelchair would often “pull” the covers off

This may not be specific to the “handicapped” rooms, but the room lighting was not very good. There should have been a switched ceiling light in the proximity of the closet. Basically the room was too dark.

Way overpriced. There don’t seem to be many hotel/motels in thls area. However, ihis one is not recommended.

  • Liked — near to where we needed to be
  • Disliked — not really a handicapped room
  • Stayed September 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Thank PereMarquette1225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed June 13, 2007

Stayed here 1 night and was pleasantly surprised by the comfort of the bed, good price for a walk-in and quietness, even though it is located very near an expressway.

Nice staff and late check out was no problem.


  • Stayed June 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
1 Thank Wise_One
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandon S, General Manager at Best Western Of Hartland, responded to this review, March 30, 2017
All of us here at the Best Western thank you for your kind words. It is our pleasure to have you stay with us. Positive comments such as yours serves to encourage the entire staff. Thank you again for the kind words Cant wait to have you back!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Of Hartland

Property: Best Western Of Hartland
Address: 10087 M-59, Hartland, MI 48353-2529 (Formerly BEST WESTERN of Hartland)
Phone Number:
Location: United States > Michigan > Hartland
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Hartland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Of Hartland 2.5*
Number of rooms: 61
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Also Known As:
Best Western Hartland
Hartland Best Western

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