The staff are friendly people. The rooms were clean and spacious enough. The down side you have to walk outside to reach the pool. That's a bonus in the summer months but over the winter too cold to swim. More
The staff are friendly people. The rooms were clean and spacious enough. The down side you have to walk outside to reach the pool. That's a bonus in the summer months but over the winter too cold to swim. MoreShow less
Thank you for choosing our property in your travels! I am glad to hear that the staff was friendly and how you liked our rooms. Unfortunately, having an exterior corridor is not something that is ideal for us and I can totally understand how it would affect your walk from your room to the indoor pool. I hope we see you again! Safe travels!
our truck broke down on the highway and we were forced to stay the night, the closest being this Best Western. It was comfortable, quiet, clean & the breakfast was good. The staff were VERY nice and helpful in directing us to an auto shop.
My only complaint was lack of salt on the sidewalks, I slipped (it was a very nasty winter night).
We would stay again if ever in the area.
Thank you for staying at our property. I am glad to hear that our front desk staff directed you to an auto shop that was able to solve your car problems. I am very sorry to hear that you almost slipped on our walk way! I will be sure to monitor the sidewalks and walkways more carefully. We do lay down salt during every snowfall on all walkways to and from the main building.
I hope you choose Best Western of Hartland again!
The staff is a very helpful and friendly staff and go out of their way to make one feel right at home. The room was very clean and the beds were really comfortable. It was very quiet and restful. The breakfast was fresh and the room provided was large enough to seat many people .
Thank you for choosing Best Western of Hartland! I am so happy to hear that you and your family enjoyed their stay. I will be sure to pass on your kind words to our staff. Our guest's satisfaction is our most important goal and they all will be happy to hear that our team succeeded. I hope you chose our property in your travels again, have a great day!
Hotwire rated this a 3-Star hotel. It was clean and the staff was friendly but it is NOT a 3 star. It is a 2 star motel. The rooms have external entrances and the pool is in a different building (it was winter during our stay). The hotel, I suppose, is fine if you just simply need a room to sleep in but I would not recommend it for any time of getaway, romantic or family. We ended up leaving because we were so disappointed with the 3-star rating. It is not on par with a Marriott or Holiday Inn.
Trip Advisor Member :ilikeworldtravel
Thank you for your feedback. I am sorry to hear that you did complete at our property. We strive to provide a great guest experience for all of our guests. Please note that all of our property photo's are posted on our website, your booking website, and trip advisor's website. Although having an exterior corridor is not ideal, it is not something we can change. We provide a clean room for a value price with many amenities. I hope you reconsider and stay with us in the future.
Clean room, amenities great, but the best part is the professional, polite, and considerate staff. They go out of there way to ensure their customers are taken care of. How can it get any better? The people here make this hotel great. You'll want to come back!
Thank you for choosing our hotel. I am very happy to hear that our team made your stay here an enjoyable one. We do what we can to make sure that all of our guests are treated as if they were guests in our home. Thank you for your kind words, and Happy Holidays!
Quick and easy check-in and out. Room was clean and comfortable. Staff were friendly, helpful and personable. Breakfast was served early, allowing us to eat before our early departure. We would stay here again.
Thank you for choosing Best Western of Hartland. I am glad to see that we were able to get breakfast out early for you while you were traveling. I hope to see you the next time you are in the Hartland area. Safe travels and Happy Holidays!