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“As good as its reputation”

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Best Western Of Harbor Springs
Ranked #1 of 3 Hotels in Harbor Springs
Certificate of Excellence
Reviewed August 9, 2012

Terrific hotel. All of the staff were quite nice. The rooms were large and updated. The facility had a nice pool and laundry facility. The continental breakfast was good, the rooms were quiet. The shower heads were nice. The room had numerous, easily accessible outlets for charging devices. Lastly, for the area and the condition, the price was very fair. Would have to try hard to find a complaint. Since we were traveling by bicycle, I could complain it was a bit far out of town for convenience.

  • Stayed: July 2012, traveled with family
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1  Thank Scott S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike and Lora E, Manager at Best Western Of Harbor Springs, responded to this reviewResponded August 10, 2012

Oh we are so happy that you enjoyed yourself. This is not just a job to my wife and I. We do take all comments good and bad to heart. Hope to see you in the near future.

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524 - 530 of 544 reviews

Reviewed July 17, 2012

Arrived on a hot day after a long motorcycle ride from Wawa, ON. Desk staff were friendly and offered wipe-down cloths for the bike. Also told us how to park to avoid spray from automatic sprinklers. Bed was very comfortable. Staff brought gift bag to our door. Also gave us directions to nearby restaurant. Laundry room was convenient. Enjoyed the hot tub.

Would appreciate multigrain bread/bagels as a breakfast choice.

  • Stayed: July 2012, traveled as a couple
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1  Thank DrSQL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike and Lora E, Manager at Best Western Of Harbor Springs, responded to this reviewResponded July 21, 2012

We are so happy that you enjoyed your time with us.
We are looking forward to your return very soon.
Michael and Lora Erxleben

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Reviewed July 13, 2012

Room was acceptable in decor, although a little bit dark for my liking. Bathroom clean and a good size. However, an old, dated, bulky, square TV, and a cobweb over my bed let the place down. Also a bit too dark, better lighting needed. Fridge in room had not been cooled in readiness.

Breakfast was quite good, but if you are diabetic take your own as everything was sweet. Pastries, yoghurts, make your own waffles (with maple syrup). Coffee/Tea from vacuum jugs.

This is a motel and you could be woken by vehicles coming and going. However, it's a plus to be able to park right outside your room for loading/unloading.

  • Stayed: June 2012, traveled with friends
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1  Thank Suse31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this reviewResponded July 17, 2012

Susie31
We are sorry we did not meet your expectations...we actually are in the process of replacing the TV's with LCD ones. We are trying to be thourough in our research of them. We expect to be ordering them soon. We do work to hard to meed customers demands, and expectations. Thank you for your review and we hope to see you again in the future.
Sincerely,
Michael Erxleben
General Manager

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Reviewed May 24, 2012

This was our 2nd year staying here and we will be back next year! The location is close to shopping, restaurants, parks, beaches, marinas & skiing! The hotel has always been clean, the staff are friendly and you can tell they really care about the hotel and their guests, you don't see much of that nowadays. They have made upgrades to the rooms and plan on adding Fridge/Microwaves and Flat Screen TVs later this year. Nice Continental Breakfast. Didn't use pool, but it was available. Really nice place...Kudos to the Staff!!

  • Stayed: April 2012, traveled on business
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Thank JohnRandazzo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this reviewResponded May 25, 2012

We are so glad that you enjoyed your stay with us and look forward to your return in the near future.

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Reviewed March 30, 2012

Very friendly staff. Got caught in blizzard and couldn't make it first night and they didn't charge us for that night. Good breakfast. Nice pool for kids although excessively strict about not bringing anything into pool area even a bottle of water. Great location for nubs nob and Boyne highlands. Half way between harbor springs and petoskey. Have stayed here several times. Petoskey BW is cheaper but so is the decor and overall hotel. Free good Internet connection. Although a relatively simple motel with no interior hallways it's very well run, clean, quiet with other amenities. Definitely a good choice for skiing but you pay a little more than you would like but in line for the area.

  • Stayed: March 2012, traveled with family
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Thank mmtmrb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 16, 2012

This is the first time I've stayed at this hotel. In the past when we've come up to ski at Boyne Highlands or Nub's Nob, we've stayed in Petoskey or Pellston. This hotel is much closer, you can be at the hill in 5 minutes. The rooms are clean, and even had a mini-fridge. The free continental breakfast was sufficient, with waffles, bagels, donuts, cereal, fruit, hard boiled eggs, and even Jimmy Dean breakfast sandwiches! We never used the pool or hot tub, so I can't comment on that. I will definitely stay here again in the future.

  • Stayed: March 2012, traveled as a couple
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1  Thank blake31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 7, 2012

Great Hospitality is very important to us .Upon checking in they had warm chocolate chip cookies that were wonderful. Rooms are basic but do include a mini refrigerator and hair dryer. Rooms are very clean and spacious. Pool was well maintained and clean. Hot tub was also clean and hot. Continental Breakfast was very good and included hot waffles (made from a waffle maker), bagels, muffins, cereal and juice. Breakfast area was clean and provided a newspaper on every table. Front Desk was very helpful with recommendations of local non chain places to eat and go. Location was great only 5-10 min away from Nubs Nob and Boyne HIghland ski resorts and only 10-15 min to Petoskey. Staff was VERY friendly and cannot say enough how helpful they were. I would much rather stay here with the outstanding service given vs. some 5 star hotel with horrible service! Thank you Best Western for the wonderful customer service we will def. recommend this place to friends and family and be back ourselves when going there again.

  • Stayed: December 2011, traveled with family
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Thank Phil R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike and Lora E, Manager at Best Western Of Harbor Springs, responded to this reviewResponded February 10, 2012

Phil,
I want to say "thank you" for your wonderful survey. We take great pride in our building and our staff works hard to satisfy our customers, we look forward to your return visit to Harbor Springs!!!
Michael & Lora

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Additional Information about Best Western Of Harbor Springs

Address: 8514 Hwy M-119, Harbor Springs, MI 49740
Phone Number:
Location: United States > Michigan > Emmet County > Harbor Springs
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Harbor Springs
Price Range: $82 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Of Harbor Springs 2.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Best Western Harbor Springs
Harbor Springs Best Western

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