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“Clean place on the waterfront”

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Ramada Hancock Waterfront
Ranked #1 of 2 Hotels in Hancock
Certificate of Excellence
Charlevoix, Michigan
Level Contributor
47 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Clean place on the waterfront”
Reviewed September 20, 2012 via mobile

Just stayed at the Ramada in Hancock and found the rooms were clean and the staff were really nice and friendly. Had a lakefront room on the first floor. The pool area was nice and clean and the hot tube was as well. Ate at the Waterfront Rest. And the food was good as always.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank captainfunk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadainnwaterfront, General Manager at Ramada Hancock Waterfront, responded to this review, October 11, 2012
Thanks for the thumbs up!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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572 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • German first
  • Any
English first
minnesota
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 16, 2012

Good food in the restaurant and breakfast bar good also. Great location. Staff is friendly rooms are clean. The only complaint is the pillows. Each pillow 15 inches thick. Desk staff didn't have replacements. 10 of our 12 person group had major sleep issues because of it. So bring your own and you will enjoy the hotel

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank paulso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadainnwaterfront, General Manager at Ramada Hancock Waterfront, responded to this review, October 11, 2012
Thank you for the kind words about your stay with us. I have made sure that the staff is aware of the location of extra, different sized pillows.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Michigan Center, Michigan
Level Contributor
60 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed August 17, 2012

A little difficult to find, they do place signs out on roadways to accommodate finding the hotel. Rooms are spacious, clean, flat screen tv, refrigerator in the room. The furniture is dated and well worn. Air conditioner/heater in the room is noisy, bring earplugs if you're a light sleeper. Staff is friendly and very helpful. Restaurant with option of outside dining and bar are attached to hotel. Continental breakfast is fair. Wireless Internet is good for checking emails or surfing web but not fast enough to stream a movie on HBO Go. I generally utilize the exercise rooms when I travel, however, I stayed here 5 days and found so many other things to do after work that I never had the time to exercise...went site seeing and hiking instead! Would recommend the hotel and would stay again when I'm in the area. Enjoy!!

Stayed August 2012, traveled on business
Helpful?
Thank TravelingRN04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadainnwaterfront, General Manager at Ramada Hancock Waterfront, responded to this review, August 21, 2012
It's not uncommon to hear we are hard to find. We try to make sure we give direction when taking reservations, if we know you haven't stayed before. I'm really pleased to hear that while you stayed with us that you did something different. The Keweenaw is a wonderful place to explore. There is a lot to offer any time of year. We are looking in to replacing the heating/ac units. Thank you taking time to write about your experience with us.
Laura.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wisconsin, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 12, 2012

For the past 12+ years, my family has been staying at the Ramada in Hancock, Michigan and every time we have the same great experience! Our room is always very well cleaned and maintained, along with the pool area and all other areas of the hotel. The staff is always very friendly and overly accommodating. In the all times we have stayed here, we have never had a problem with any of the Ramada Waterfront's services. The hotel's restaurant is fantastic! Make sure to bring your appetite, you'll need because the portions are huge for not much money! The view of the canal is breath-taking. If possible, I would highly recommend asking for a room that faces the waterfront, if possible. Our family will always continue to return to the Ramada, it's almost like a great family tradition.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FrequentTraveler1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadainnwaterfront, General Manager at Ramada Hancock Waterfront, responded to this review, August 21, 2012
You couldn't have paid us a higher compliment....a family tradition:) Thank you for such a wonderful review, it's a pleasure to have you as our guests.
Laura.
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Kalamazoo, Michigan
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 12, 2012

I liked this motel/hotel and would stay there again, but they could easily improve. They did not clean my room one day. I was taking a nap when they would have cleaned it, and they should have taken the initiative to come back later when I went out and clean the room. They should tell people how to get there, as it is quite tricky. Crossing the bridge into Hancock, you can see the Ramada on the left and there is a sign on the right which says turn right in 500 feet. An additional sign pointing to the Ramada would be helpful. It is on Navy Street but there are no signs for Navy Street. I like to sit to dry my feet after a shower (not unreasonable) and the toilet seat is too flexible light plastic. Wood would be better to sit on. The front desk lady is very nice and makes a good impression. The restaurant is over-priced.

Room Tip: No elevator. It is 2 floors. I booked directly, and they should have told me this.
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emily H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadainnwaterfront, General Manager at Ramada Hancock Waterfront, responded to this review, August 27, 2012
Thank you for taking the time to write such a favorable review.
Laura
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canby, Oregon
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 28, 2012

Very friendly hotel right on the water. Family gathered here and were all treated very well. Will recommend to everyone. You should book in advance. Breakfast could be better but there are good places around.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OrgLeadDog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadainnwaterfront, General Manager at Ramada Hancock Waterfront, responded to this review, August 21, 2012
We are pleased that you would recommend us to everyone. It's very nice to hear that you felt as if your family was treated well. I really liked that you tagged us as being friendly. Thank you for the nice review and hope to see you again.
Laura.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Saint Paul, Minnesota
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 27, 2012

Got a million dollar water view for under a hundred at this hotel. Lake front with waterfront restaurant and pool. Can eat out on patio overlooking the lake. Rooms are pretty standard but very nice. Right across the river from a charming college town. For water view lovers, this is a great deal.

Room Tip: Be sure to ask for waterfront. As you sit in your room, all you see is water.
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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sedonasuzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadainnwaterfront, General Manager at Ramada Hancock Waterfront, responded to this review, August 6, 2012
Thank you we are glad that you had a pleasant stay with us while in our town.
Laura.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Hancock Waterfront

Property: Ramada Hancock Waterfront
Address: 99 Navy St, US 41 & M 26, Hancock, MI 49930-2155
Phone Number:
Location: United States > Michigan > Upper Peninsula > Hancock
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Hancock
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ramada Hancock Waterfront 3*
Number of rooms: 51
Reservation Options:
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Also Known As:
Ramada Inn - Hancock Hotel Hancock
Ramada Hancock
Hancock Ramada

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