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Comfort Suites
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Reviews (116)
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All reviewsparking lotfront desknice hotelhundred dollarsfair valuespent one nightcomfortable bedswould definitely stay here againgrand rapidslarge familystaff was very friendlypool and hot tubexcellent staywalmartjonathanmallkatrina
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Reviewed July 1, 2013

We ended up staying at this hotel unexpectedly and we were delightfully surprised. The rooms were updated, clean and very spacious. Even though our whole family was staying at another hotel, Comfort Suites went out of their way to make our stay very enjoyable. We will definitely stay here again!

  • Stayed: June 2013, traveled with family
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Thank rvosh4444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carole K, General Manager at Comfort Suites, responded to this reviewResponded July 2, 2013

Thank you so much for letting us know that you enjoyed your stay. It is so important when others can see that you were pleasantly surprised by the size of the rooms and the other amenities that our Comfort Suites had to offer. We care about our GUESTS.

We hope we have won you over and the next time you are in the area, the rest of the family and you will once again stay with us.

Again, Thank you

Sincerely
CAROLE KRZEMINSKI
General Manager
Comfort Suites Grandville
616-667-0733

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 27, 2013

I travel to this area quite often and have stayed in this hotel many times. The rooms are very clean, and the breakfast is hot and fresh. All of that is to be expected, but the staff here is absolutely exceptional, especially Lee and the rest of the night staff. The owner even gave my car a jump in a blizzard. Now that is service! Highly recommended.

Room Tip: 117 is right next to the pool area.
  • Stayed: February 2013, traveled on business
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Thank JefferyGulick1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carole K, Manager at Comfort Suites, responded to this reviewResponded June 29, 2013

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

Kind Regards,

CAROLE KRZEMINSKI
General Manager
Comfort Suites Grandville
616-667-0733

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 12, 2013

We began doing business in Grandville over a year ago. One of my associates came out first and scoped out the best accommodations. He picked Comfort Suites and gave me a good report after his stay. He picked correctly. I have just finished my seventh visit, and I would not stay anywhere else. It had every amenity I need. It is quiet, but with easy access to the highway and restaurants / businesses on 44th. It is a short walk to the local Panera Bread for an easy lunch or dinner. I opt for breakfast at the hotel. Most importantly, the staff makes me feel like it's home away from home.

  • Stayed: June 2013, traveled on business
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Thank Dukerh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carole K, Guest Relations Manager at Comfort Suites, responded to this reviewResponded June 13, 2013

Thank you for your positive feedback. We enjoyed having you stay with us, as and we really appreciate your feedback. Your satisfaction is our #1 goal and we look forward to seeing you again soon..

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Reviewed December 22, 2012

The hotel is accessible to highway and shopping, but set back from busy roads for peaceful stay. The indoor pool, jacuzzi and exercise rooms are in good condition and have reasonable hours for use. Breakfast has range of hot and cold options. Staff is helpful and you can tell they value the guests.

  • Stayed: December 2012
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1  Thank Ksperring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike P, Owner at Comfort Suites, responded to this reviewResponded March 12, 2013

Dear Ksperring:
Thank you for so much for mentioning us in your review. We enjoyed having you stay with us, as and we really appreciate your feedback. Your satisfaction is our #1 goal and we look forward to seeing you again.

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Reviewed November 5, 2012

Needed a place to stay w/in short drive of Holland MI on a busy weekend at Hope College.

Price was right and the room was OK. Could use updating but it was clean and fairly comfortable. Refrigerator in room was a nice bonus and while close to the freeway, the room was quiet. Close to shopping and other conveniences.

  • Stayed: August 2012, traveled with family
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1  Thank tcroddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike P, Owner at Comfort Suites, responded to this reviewResponded March 12, 2013

Dear TCroddy:
Thank you for your review and comments from your last stay here. We appreciate your feedback and use these comments to help us improve our facility and guarantee your satisfaction. We are very excited about our Hotel as we are beginning the process of upgrading, remodeling and refreshing the property. We certainly look forward to seeing you again and hope you will be as impressed as we are excited.

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