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Residence Inn Grand Rapids West
Ranked #1 of 6 Hotels in Grandville
Certificate of Excellence
Reviewed September 18, 2011

Doing a trip around Lake Michigan and found the Residence Inn in the Grand Rapids area. Nice, clean, quiet hotel in a convenient location. Took advantage of the full kitchen and fridge.

Room Tip: Took the top floor for a quieter room.
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  • Stayed: September 2011, traveled solo
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Thank Doug_Doodle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceInnGRR, Director of Sales at Residence Inn Grand Rapids West, responded to this reviewResponded September 21, 2011

Thank you for your kind words about our hotel! I am glad that you enjoyed your stay with our Residence Inn. I invite you to come back any time to visit us again.

Yours in Hospitality,

Tricia Terkeurst
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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156 - 162 of 183 reviews

Reviewed September 12, 2011

This hotel is directly across the street from Rivertown Crossing Mall. I like Residence Inns because of the extra space in the rooms and the kitchen, which I didn't really use on this trip. This hotel has a comfortable lobby and an outdoor seating and BBQ area. The pool was nice, although there initially were no pool towels so I had to wait a while for fresh ones to be brought out.

  • Stayed: August 2011, traveled solo
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Thank srnflamingo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceInnGRR, Director of Sales at Residence Inn Grand Rapids West, responded to this reviewResponded September 21, 2011

Thank you for your review of our Residence Inn Grand Rapids West! Thank you for taking the time to review our hotel and let us know about your experience. We welcome you to come back to the hotel any time. Next time you may want to book our shopping package with comes with a gift card to be used at the mall and a free appitizer and dessert at On the Boarder!

Kind Regards,

Tricia Terkeurst
Director of Sales
tterkeurst@fhginc.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 12, 2011

Were there for 4 nights, over the July 4th long weekend.
Had a great time. from the Morning breakfast, which was always a variety thru to the evening light dinner, more than a light dinner, was great.
Enjoyed the pool and jaccuzi.
Rooms were cleaned daily and staff was very friendly and helpful.

  • Stayed: July 2011, traveled with family
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Thank msatvedi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2011

Great location across from Rivertown Crossings Mall, but on a quiet street. The room had a bit of a musty odour, but otherwise was good. Kitchen is well equipped, we bought supplies on the nearby Meijrs store and cooked supper in the room.
The outdoor pool was pretty busy, but we were able to get chairs. Our only complaint was that housekeeping forgot to leave us shampoo, soap, etc., but we always travel with a small amount of our own. The breakfast was adequate - more fresh fruit and perhaps fresh tomatoes would be a good addition. Check in staff were very friendly.

  • Stayed: September 2011, traveled with family
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Thank dankat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2011

I stayed here for the second weekend in a row and I have to say this is just really a great hotel. The rooms are nice and big with full kitchen, comfortable beds and great breakfast. I had one problem which was the cleaning staff removed a couple returnable cans from the room. I told the front desk staff and they apologized and I had a follow up voicemail from a manager the next day apologizing and indicating they had dealt with it. Got charged for my son calling my cell from the room and they credited it. Manager Melissa is great, very friendly. Only thing is the breakfast room-please get two waffle makers and if not possible, at least spread that area out a little more. Definitely recommend staying here.

  • Stayed: September 2011, traveled with family
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Thank jwax67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2011

We stayed in a 2 bedroom, 2 bathroom, Kitchen Suite! Totally awsome for our family reunion. Three big screen TV's. The entire stay at this hotel will become the "memory" of our visit! Every staff member we talked with went out of their way to be friendly and curteous and always with a smile! An exceptionally clean hotel. From now on all of our family gatherings in Michigan will be at this hotel!
It is directly across the street from a huge mall and many stores and restaurants in close proximity. Although, with full free breakfast bar, full kitchen and light meal week nights, there was no need to go out to restaurants. The price was excellent, service supurb, cleanest hotel and nicest staff bar none!

  • Stayed: August 2011, traveled with family
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Thank JanMc20879
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceInnGRR, Director of Sales at Residence Inn Grand Rapids West, responded to this reviewResponded August 22, 2011

Dear JanMc20879,

Thank you for taking the time to tell about your experience at our Residence Inn. I am so glad that we were able to help make positive and lasting memories for your family reunion. Our staff prides themselves on going above and beyond for each guest and we are delighted that you felt our hospitality.

We welcome you and your family back for your next family reunion - or any travels that may bring you to the Grand Rapids area.

Kind Regards,

Tricia Terkeurst
Director of Sales

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Reviewed August 8, 2011

We were visting Holland for the Tulip festival and stayed in this hotel, It was 30 minutes away but since we had to only go once in the night to sleep it was not too bad for us.
We were there with our 4 year old and a baby, They provided us a crib for the baby. The room was so nice and clean, and modern furniture and very colorful lively, We loved it even my son loved it a lot. The rooms were small but they had arranged them very well.
The first room had kitchen dining and living area. Kitchen had everything we needed to heat or cook something.
Breakfast in the morning was very nice, waffles, cereal, other nice hot foods. Hot chocolate, coffee etc. since it was during mothers day they even gave me a
rose and my kids color books. I would like to go there again.
The hotel has a mall and restaurants just outside it, nice location.

  • Stayed: May 2011, traveled with family
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Thank Vini_00_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Grand Rapids West

Address: 3451 Rivertown Point Ct SW, Grandville, MI 49418-3077
Phone Number:
Location: United States > Michigan > Ottawa County > Grandville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Grandville
Price Range: $147 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Grand Rapids West 3*
Number of rooms: 90
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Also Known As:
Residence Inn Grand Rapids West Hotel Grandville
Residence Inn Grandville
Grandville Residence Inn

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