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Comfort Inn Airport
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Reviews (464)
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274
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All reviewsfront deskroom was cleanpark and flywafflescookiesthe breakfast areahot breakfastan early flightwould stay here againupon checkcalvin collegegreat place to stayfree breakfastnice breakfastexercise roomparking lotgrand rapids area
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Reviewed October 31, 2011

Very friendly staff, and a very quiet, comfortable night of sleep. Exactly what I needed for a very important meeting the following morning. Very happy customer.

  • Stayed: October 2011, traveled on business
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Thank Jeff H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelmanagergr, Manager at Comfort Inn Airport, responded to this reviewResponded January 5, 2012

Thank you for your review. We appreciate your great feedback. We hope to see you again the next time your travels bring you to Grand Rapids

Comfort Inn Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 23, 2011

my wife and i made a winery and fall-color
visit to michigan in mid-october, flying in, and
out of grand rapids. since we arrived in the
evening, and were departing in the morning,
i decided on staying in grand rapids on the
first, and last nights of our trip, which is one
we make annually. the great reviews of this
property on trip advisor, and its airport shuttle
service were strong selling points. and...there's
something else you should know...had i not
had a delayed-bag issue to deal with...we'd
have had the opportunity to ride over to the
hotel with our delta-connection flight crew.
when airlines use a hotel for crew layovers,
you can be sure it's a value-property. being
the most frequent, of frequent travelers...they
know the good spots!!
while this was a decent building, with very
adequate rooms and facilities, and...an ample
hot breakfast was included...the best feature
of this hotel is the staff. they're friendly, help-
ful, and "on time, and on target." there was
even a complimentary 'pizza party' on the
tuesday night we were there.
while there seems to be a schedule for the
shuttle...it also ran on demand, and the airport
pick-up was completed in short order. i would
also add, that by using the shuttle, i was able
to save on my car rental, by shaving one full
day off the rental period. we didn't need a car
when we arrived, since there is a good selection
of restaurants and stores within walking distance
of this comfort inn. actually...this place is very
well named... it did provide comfort that was well
above average.

Room Tip: the hotel is set back from the highway, so noise isn't an issue...a front or back room is fine.
  • Stayed: October 2011, traveled with family
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Thank flyingsteve_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelmanagergr, Manager at Comfort Inn Airport, responded to this reviewResponded January 5, 2012

Thank you for your review. We are excited that you liked our service as that is something we pride ourselves on. We hope to see you the next time you come to Grand Rapids
Comfort Inn Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 18, 2011

Walked in to very friendly staff and clean lobby area, check in went smooth, room was clean and free pizza for dinner!

  • Stayed: July 2011, traveled with family
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Thank luv2explor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2011

We stayed at this hotel in the past and stayed there again twice in September and October of this year. The rates are very reasonable and the rooms spotlessly clean and comfortable. It's an older property but extremely well maintained. The property has won various gold and platinum awards from Choice Hotels - and one visit to this hotel will tell you why. Staff is also very helpful and friendly. THE place to stay when you're in Grand Rapids

  • Stayed: October 2011, traveled with family
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Thank John J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 5, 2011

This hotel was a super value with a no-hassle airport shuttle and little bonuses like occasional evening snacks or pizza and extra-early setup of cold breakfast items for those needing to catch a flight. Though our king room was a bit smaller than those at many other Comfort Inn properties, the bed was extremely comfortable, and all the ordinary amenities were present. Also there was easy access to many standard restaurants nearby along the highway.

But they told us the balcony rooms had no Wi-Fi after we arrived, despite claims on the website that all rooms are so equipped. I also would not recommend this hotel for pet owners because of the unusually high pet fee of $84.95. Caveat emptor regarding some things, good value on the rest.

Room Tip: Not all Balcony Rooms have Wi-Fi
  • Stayed: September 2011, traveled with friends
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Thank thrall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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