While overall our stay was quite good, there were several issues that could be improved.
1-The shuttle service and communication for the Artprize event proved undependable, including one evening when we waited in the cold for 2 hours for a shuttle that was about to find us but never did, requiring us to eventually call a cab to return to the inn.
2-The soda machine was not stocked.
3-Breakfast. Eggs were cold. Orange juice dispenser inoperative. Coffee watery.
4-Hair dryer needed to be replaced.
5-TV cable array very limited, no sound on some channels.
6-Layout is too institutional and vast in scale.
7-Key card didn't always work.
8-The elevator and maid service was impressive.
9-The front desk appeared to be understaffed and congested.
J. Wyler and S Mezger
- Official Description (provided by the hotel):
- This Choice hotel is big on value. You'll love new flat panel 32" TVs in every guest room along with microwaves and refrigerators. A daily breakfast buffet is complimentary as is an evening reception served Monday - Thursday. Complimentary area shuttle service will take you anywhere within a 3 mile radius. Free wireless Internet and outdoor heated pool. ... more less
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- Also Known As:
- Clarion Inn & Suites Airport Hotel Grand Rapids
- Clarion Inn And Suites Airport
- Grand Rapids Days Inn