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“Nice Surprise” 4 of 5 stars
Review of Clarion Inn & Suites Airport

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Clarion Inn & Suites Airport
Ranked #35 of 50 Hotels in Grand Rapids
Chicago, Illinois
Level Contributor
114 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Nice Surprise”
4 of 5 stars Reviewed September 11, 2012

Booked this hotel through Priceline and got a great deal with a nice surprise. Very clean and comfortable rooms. This hotel looked like it went through a renovation for the better. From check in to check out I was treated great. This hotel offers a reception/dinner from 5-7pm, it was Burrito night when I was here, offering hot Burritos, Chips & Salsa and a Salad. I came down about 6pm and there were just two Burritos left (good sign), the staff must have noticed because as I was there they brought in a tray of Sub Sandwiches for anyone that needed food for the next hour. Nice move staff and way to pay attention to detail. Great customer service that would make me want to stay at this hotel again. Overall a very comfortable stay.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank cweld5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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174 reviews from our community

Traveler rating
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    49
    23
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Any
English first
Niles, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 31, 2012

I am happy to report that I just stayed at the nicest Clarion Hotel I have ever seen! This hotel has been recently renovated and it is very impressive! The second you step foot into the lobby you know you're not entering just any clarion! The interior design and decor makes you feel like your staying in a up scale place.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Brandy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Haven, Michigan
Level Contributor
72 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed July 31, 2012

Stayed here in mid July 2012. The room was very OK. Comfortable bed, the room felt clean, the bathroom was quite OK and felt clean. Breakfast was pretty good with the traditional hot offerings (biscuits, gravy, sausage links, scrambled eggs) plus normal continental breakfast. The dining area is pretty small compared to the number of rooms/possible users - not so good for groups. Time your breakfast well or be OK with dining in your room. The biggest disappointment was the WiFi operation. If I stood next to my door with the laptop, things were OK. If I moved back to the work desk (15ft from the door) nothing worked. I moved the desk to a location 6ft from the door and had a reasonable signal but sluggish internet access. We are a connected society these days, the service provider/installer to this hotel or hotel management should be held accountable! This is an older hotel and has two floors; the elevator is just being readied for operation.

Room Tip: The hotel has two floors. Elevator operation was being readied but not operational. WiFI connection...
See more room tips
  • Stayed July 2012, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank michiglen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brownstown michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 25, 2012

Applebees.... especially after a trip to motel hell in muskegon hts. The rooms are very pleasant. Close to everything...except a little caesars when your craving a $5 pizza....The front desk staff was extremely helpful...Would definately stay again when in the area

  • Stayed July 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank clarice b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed July 22, 2012

Very loud with kids running up and down the halls and slamming doors at all hours of the night. Staff does nothing about it. Room reeks of mold and smoke. The breakfast...well who knows. There were no plates or forks out for the little amount of scraps that were out. Would never stay here again, especially on a weekend.

  • Stayed July 2012
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
3 Thank Sickofcraphotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farmington Hills, Michigan
Level Contributor
3 reviews
4 of 5 stars Reviewed June 12, 2012 via mobile

I've stayed at the Clarion many times and have seen many improvements. I think the hotel is an excellent value for the money. Remodeled and new front desk and lobby. Clean rooms with wi-fi. New mattresses, new and really good breakfasts and hordoerves in the evening. Flat screen tvs and great location. Friendly staff. Will definitely stay again!

Stayed May 2012, traveled on business
Helpful?
Thank Mike L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joliet, Illinois, United States
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 6, 2012

I don't know if it was just because it was a Thursday, not the weekend, but my stay here was absolutely perfect. Kaitlin Wyma was so nice and attentive at the front desk, and it was the quietest hotel I've ever stayed in! A lot of hotels try and make your stay a calming experience, but I was just so impressed with the lack of noise. That plus the beds really did make my stay a very refreshing one. Also, Brian Sehr had breakfast all ready downstairs when we needed it, at 4:30am! I'm definitely looking forward to my next stay here.

  • Stayed April 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank YouWantMyYaris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Clarion Inn & Suites Airport

Property: Clarion Inn & Suites Airport
Address: 4981 28th St SE, Grand Rapids, MI 49512-2046
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #35 of 50 Hotels in Grand Rapids
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Inn & Suites Airport 3*
Number of rooms: 104
Official Description (provided by the hotel):
Completely renovated in 2009, this Choice hotel is big on value. You'll love new flat panel 32" TVs in every guestroom along with microwaves and refrigerators. A daily breakfast buffet is complimentary as is an evening reception served Monday - Thursday. Complimentary area shuttle service will take you anywhere within a 3 mile radius. Free wireless Internet and outdoor heated pool. ... more   less 
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Also Known As:
Clarion Inn & Suites Airport Hotel Grand Rapids
Clarion Inn And Suites Airport
Grand Rapids Days Inn

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