Great location. Loved the indoor walkway access to Van Andel Arena. Kids loved the pool. Hot tub was small. Spent a lot of time waiting for the elevators. Twice we had to wait over 5 minutes. Each time it was an employee getting off. Our room had an odor that became very irritating as the night went on. Very nice Hi-Def television in the room. Room had refridgerator. Tried ordering room service at 10:30 pm and the kitchen closes at 10:00! This was very surprising considering it was Friday night. If I were to stay in downtown Grand Rapids again I would try another hotel.
- Free Wifi
- Free Parking