We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Nice place!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Courtyard Grand Rapids Downtown
Ranked #15 of 49 Hotels in Grand Rapids
Certificate of Excellence
Grand Haven, MI
Level Contributor
201 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
“Nice place!”
4 of 5 bubbles Reviewed November 22, 2013

This Courtyard is just a very nice place to stay. Period. The staff is friendly and courteous and VERY helpful. They do a nice job of keeping the place up and keeping it clean. The rooms are comfortable and spacious. The beds are VERY comfortable (I had a little trouble with the too-soft pillow, but...) and the indoor parking is a plus. Not a cheap plus, but a plus, nonetheless.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie S, Manager at Courtyard Grand Rapids Downtown, responded to this review, December 5, 2013
Dear Valued Guest,

Thank you so much for staying with us, and for your kind words about our staff! We are fortunate to have a staff that has such a genuine care for our guests, and we appreciate you taking notice. I am glad you enjoyed your room and found the bed to be comfortable. We hope to host you again for another stay sometime soon!

At your service,

C. Kolehouse
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

342 reviews from our community

Traveler rating
    107
    157
    50
    19
    9
See reviews for
61
98
13
117
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Grand Blanc, Michigan
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed November 22, 2013

Great location in downtown. Within walking distance to many great restaurants and the Van Andel Arena as well as many other attractions. Rooms were nice and clean and the staff was helpful. Only downside was the parking, but if you use valet, there is no worry about that.

Room Tip: We stayed in the junior suite. There was a lot of room for 5 adults (one on a rollaway which was ve...
See more room tips
  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yssirk37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Level Contributor
72 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed November 19, 2013

We attended a wedding at the BOB and this was directly across the street. Very nice, modern decorated rooms. We had a king with a sitting area, more than enough room to move around. Quiet except for when the wedding party returned. Very nice and helpful staff. Self-parking cost $14/day.

The hotel lacked a full service restaurant, which was kind of a bummer when it came time for breakfast.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rhonda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie S, Manager at Courtyard Grand Rapids Downtown, responded to this review, December 5, 2013
Dear Valued Guest,

Thank you for staying with us while you were in Grand Rapids for a wedding! We are glad you enjoyed the experience and appreciated our modern rooms. Thank you as well for your feedback regarding our dining options - we will take that into consideration as we continue to improve the services available to our guests. We hope to host you again soon when you are visiting the city and look forward to seeing you!

At your service,

C. Kolehouse
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Macomb, Michigan
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed November 17, 2013 via mobile

Great location, pretty average rooms, but very clean. The rooms were a little small, but the customer service was great! We left a couple of items in the room and housekeeping contacted us and offered to mail them to our home!

Stayed November 2013, traveled with family
Helpful?
Thank Gloria V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Joseph, Michigan, United States
Level Contributor
40 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 bubbles Reviewed November 12, 2013

While the staff was friendly, they were not overly hospitable. The room and amenities were definitely of a quality that would be expected at a budget motel/hotel. Although Silver Elite Marriott members, we were placed next to an extremely noisy elevator that did not promote a restful sleep. If you are not a very sound sleeper you will definitely want to avoid such a room.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brotherterrance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie S, Manager at Courtyard Grand Rapids Downtown, responded to this review, December 5, 2013
Dear Valued Guest,

Thank you so much for staying with us and for taking the time to write a review and share this very important feedback with us. We sincerely apologize for the issues you encountered during your stay, and would value the opportunity to connect with you and get more information so that we can improve. If you would be so kind as to contact me directly at csmith@amwayhotelcollection.com I would appreciate it. We would like the opportunity to make this situation right and hopefully host you again for an enjoyable stay.

At your service,

C. Kolehouse
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
116 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed November 8, 2013

Stayed here recently for one evening for a meeting. It met all the needs I had. I was actually impressed as I felt it was a little above other Courtyards I had stayed in in the past.

The room was clean and comfortable, not overly large, but adequate. Beds were fine, bathroom clean and standard.

The open spaces of the hotel are very nice and service was top notch. The little Bistro on site was great as well.

The hotel is also close to a lot of cool places to eat and check out.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southfield, Michigan
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed October 24, 2013

I stayed at the Courtyard by Merriott in Downtown Grand Rapids for a MISHRM conference. The rooms were very nice. Staff was very nice and treated you like you should be treated as a guest. I would recommend them since they are in the center of downtown with awesome restaurants.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barbara R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Grand Rapids hotels
0.1 mi away
JW Marriott Grand Rapids
JW Marriott Grand Rapids
#3 of 49 in Grand Rapids
4.5 of 5 bubbles 915 reviews
0.3 mi away
Holiday Inn Grand Rapids Downtown
0.2 mi away
Homewood Suites by Hilton Grand Rapids Downtown
Show Prices
Show Prices
Show Prices
0.2 mi away
Amway Grand Plaza, Curio Collection by Hilton
0.2 mi away
CityFlatsHotel
CityFlatsHotel
#16 of 49 in Grand Rapids
4.5 of 5 bubbles 220 reviews
1.0 mi away
Hampton Inn & Suites Grand Rapids Downtown
Show Prices
Show Prices
Show Prices

Been to Courtyard Grand Rapids Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard Grand Rapids Downtown

Property: Courtyard Grand Rapids Downtown
Address: 11 Monroe Ave NW, Grand Rapids, MI 49503-2662
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Grand Rapids
#10 Business Hotel in Grand Rapids
#12 Family Hotel in Grand Rapids
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Courtyard Grand Rapids Downtown 3*
Number of rooms: 214
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Hotwire, Travelocity, Cancelon, Marriott, Priceline, Orbitz, getaroom.com, TripOnline SA and HotelQuickly so you can book your Courtyard Grand Rapids Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Grand Rapids Downtown Hotel Grand Rapids
Grand Rapids Marriott
Grand Rapids Courtyard

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing