I got one of the last 2 rooms available the night I stayed - I needed to get out of the heat and humidity after a 3 hour drive from Northern Michigan. I arrived and was greeted by Eric who took the suitcases, took care of valet parking the vehicle, and was so accommodating to me, I felt like I had been there before. The hotel had wedding parties, bachelor parties, and bachelorette parties that evening and I heard nothing. The staff was pretty well stretched, but not one of them ever let it show. They were all polite, offering to help, and with smiles that showed such pride in their work. Courtyard should be very proud of these folks. Then I received a thank you for staying darn near before I checked out. What a nice feeling.
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- Also Known As:
- Courtyard By Marriott Grand Rapids Downtown Hotel Grand Rapids
- Grand Rapids Marriott
- Grand Rapids Courtyard