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Courtyard Grand Rapids Downtown
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Reviews (396)
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340 - 345 of 396 reviews
Reviewed January 5, 2012

Spent New Years eve in downtown Grand Rapids, MI at the Courtyard Marriott. I have to say the location was perfect and when you check in you get a wrist band that gets you into the parties at the Amway Grand Plaza and JW Marriott. This is a real plus as each ball room had a different type of music, and cash bars. All can be reached via indoor walkway and when it is freezing outside, that is a huge. We had a suite and it overlooked the back of the hotel plaza, and the tennis courts/basketball court. (these would be great in the summer).
The hotel itself has been renovated, but some things are not changable. This includes the bathroom that was dimly lit and small. The furnishing are standard, nothing exceptional, but it was clean and neat. We would not stay again

Room Tip: ask for a high floor
  • Stayed: December 2011, traveled as a couple
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Thank shivergirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 2, 2012

Booked two rooms for us and another couple for New Years Eve with a party package. I was sorry that the parties were all cash bar and food. Would've been nice if the food had been included since finding a restaurant without crazy lines that night was impossible. The rooms were nicely decorated and spacious and included a mini fridge. Comfortable beds and friendly staff. Parking a was included in the package though, and that save $11; late check out was also included!

Room Tip: Ask for available packages when booking. Parking is $11.
  • Stayed: December 2011, traveled as a couple
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Thank TravelFan48302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 29, 2011

Place looks great when you check in. Hotel is an old building that has been remodeled fairly well.

Unfortunately I had an adjoining room - which I requested not to have. Smoking going on in the facility somewhere, can smell it as I type.

Room smelled of old lady perfume, bed hard, and bumpy. Pillows ridiculous. Heating cooling system is loud, and does not keep temp where I would like it.

Near elevator, which is loud.

Room service food was poor quality, ordered medium steak - got rare. Rest of food was not very good.

Internet absolutely awful. It should not be called internet, it should be called fakenet. Had to pull out the old MIFI 4G for this place.

Room very expensive for the quality. I think 159.00 per night. Probably comparable to a 85.00 a night hotel.

Sorry Marriot, hate to say it, but "step up your game in Grand Rapids".

Room Tip: stay somewhere else, if you can.
  • Stayed: November 2011, traveled on business
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1  Thank ClickTheGeek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 29, 2011

I stayed here for a weekend this past September during ArtPrize. The location is perfect. Everything you need is within walking distance. As a photographer, I like to stay where I can get up early and take in the sites by foot.

The hotel room was clean, comfortable, and spacious. Take note that the room did NOT have hair dryer. When wanting to travel light, a room not having that tiny hair dryer is an unfortunate inconvenience. Other than that, staff was amazing when I needed directions, a cab called for the airport, and extra shampoo, towels, etc. The room wasn't too pricey for the time of year, as well as the location. The Starbucks located inside the hotel is also a HUGE bonus.

I highly recommend this hotel and I would definitely stay here again.

Room Tip: My room had a great view with a HUGE window. I was on the 4th floor- it wasn't noisy with traffic. Bring a hair dryer.
  • Stayed: September 2011, traveled with friends
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Thank travelingfatso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 27, 2011

Grand Rapids is a beautiful city. The Courtyard Downtown is convenient for most activities and businesses in the downtown area, especially along the Monroe Ave. corridor. The lobby is fully updated and modern. The flight check-in kiosk (with color printer!) is a really nice touch.

The quick service restaurant is very well-done, and very reasonably priced. The decor is modern, clean and the menu is surprisingly complete. The hotel also offers a sundries store, available 24x7.

The rooms are recently updated, with a nice phalanx of plugs available for use. The rooms were clean and properly appointed. They were also comfortable to do business in, with multiple phones and excellent connectivity.

All-in-all, an excellent value that is well-located and nicely appointed.

  • Stayed: October 2011, traveled on business
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Thank BobinBaltimore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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