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“Stay review” 4 of 5 bubbles
Review of Hawthorn Suites by Wyndham Grand Rapids, MI

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Hawthorn Suites by Wyndham Grand Rapids, MI
Ranked #33 of 52 Hotels in Grand Rapids
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591 reviews from our community

Traveler rating
    123
    169
    137
    104
    58
See reviews for
232
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Any
English first
San Diego
2 reviews
4 of 5 bubbles Reviewed May 10, 2013

Excellent value for the business traveler! I would certainly stay here again. The fitness center could use some improvement though.

  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Sergio V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooke F, General Manager at Hawthorn Suites by Wyndham Grand Rapids, MI, responded to this review, June 25, 2013
Thank you for the great review!
In doing a lot of updates and renovations, the fitness center is surely on the list of things to improve. We are glad you feel that your stay was a good value - we think so too!
Thanks again - we hope to see you again at the Hawthorn Suites Grand Rapids!

Kind Regards,

Brooke.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Rapids
1 review
4 of 5 bubbles Reviewed May 5, 2013

My stay at the hotel was just fine except that the air conditioner malfunctioned during my stay I admire the hotel and intend to stay in it in my next trip

  • Stayed May 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Habeeb S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooke F, General Manager at Hawthorn Suites by Wyndham Grand Rapids, MI, responded to this review, May 8, 2013
We are pleased to hear that you enjoyed your stay at Hawthorn Suites by Wyndham and we thank you for your feedback, we really appreciate it. We have addressed the issue about the air conditioner, and we hope that it won't be a problem for you when you return.

Sincerely,

Brooke - GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Highland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed May 2, 2013

The room had a bad odor that we had to air out and asked the next morning to have housekeeping spray air freshner. There were cobwebs above the refrigerator and 3 black hairs in our clean wash cloth! Check the carpets they smell like urine. Not the best experience, sorry

  • Stayed April 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
1 Thank Kelli M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooke F, General Manager at Hawthorn Suites by Wyndham Grand Rapids, MI, responded to this review, June 25, 2013
Wow, thank you for letting us know of these issues.
Please know they have been addressed and we appreciate you letting us know!
We hope you will try us again in the future and see that we have a cleaner property then you experienced.

Thanks again for sharing,

Brooke - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hawthorn Suites by Wyndham Grand Rapids, MI

Property: Hawthorn Suites by Wyndham Grand Rapids, MI
Address: 2701 E Beltline Ave SE, Grand Rapids, MI 49546-5914
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 52 Hotels in Grand Rapids
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hawthorn Suites by Wyndham Grand Rapids, MI 3*
Number of rooms: 96
Official Description (provided by the hotel):
Extended stay property, offers a free breakfast every morning and a free dinner Monday thru Thursday! Pet friendly! ... more   less 
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Also Known As:
Gatehouse Suites Grand Rapids East Hotel Grand Rapids
Residence Inn Grand Rapids
Grand Rapids Residence Inn

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