We have stayed at this hotel off and on for many years, first when it was a Residence Inn. The price was right, the location great, but we wouldn't recommend it for a couple reasons: the quality has slipped, both in terms of the amenities and the physical structure. We like the two-bedroom layout and the breakfast was fine. But some of the little things were not there--only had 4 hangers for a two-bedrm. unit, and the front desk said there were no more to be had. No blankets (just a thin cover), and the pillows were a mixed bag--most were hard and stiff. When we arrived (freezing temps outside), the heat had been set too high, so the place was hot--especially the upstairs part.so it was very uncomfortable. We think it was set to cover up/dry out some cleaning smells--later the room smelled of cigarette smoke. Noisy guests nearby late in the night meant we didn't have the comfortable sleep we expected.
- Official Description (provided by the hotel):
- Extended stay property, offers a free breakfast every morning and a free dinner Monday thru Thursday! Pet friendly! ... more less
- Reservation Options:
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- Also Known As:
- Gatehouse Suites Grand Rapids East Hotel Grand Rapids
- Residence Inn Grand Rapids
- Grand Rapids Residence Inn