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“Mediocre” 3 of 5 bubbles
Review of Great Lakes Shipping Co. - CLOSED

Great Lakes Shipping Co.
Price range: $15 - $20
More restaurant details
Restaurant details
Good for: Local cuisine, Special occasions, Bar scene, Business meetings, Large groups, Romantic
Dining options: Lunch, Dinner, Full Bar, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Waitstaff
Holland, Michigan
Level Contributor
110 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
“Mediocre”
3 of 5 bubbles Reviewed December 19, 2013 via mobile

First visit. We had a reservation for 6 p.m. and were basically seated in a crowded walkway. The atmosphere is cozy and warm, but the service leaves MUCH to be desired. Our waiter seemed bored and was not attentive at all. The bill arrived before the coffee we ordered (and had to ask for again). Refills were not offered. The prime rib was good but arrived rare, not medium rare as ordered. The twice baked potato was very dry. The salad bar was average, but could be improved with the addition of other greens, instead of fresh from the bag iceberg lettuce. If the service was, good I could overlook the lettuce. Dessert was not offered.
An 18% tip was added without notice and nowhere on the menu was this stated. There are many ways this experience could be improved, starting with the attitude of the waitstaff.

  • Visited December 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank SM510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

78 reviews from our community

Visitor rating
    24
    20
    20
    8
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Level Contributor
51 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Nothing to write home about here.”
3 of 5 bubbles Reviewed October 27, 2013

Everything about our experience at Great Lakes Shipping Co was mediocre. The service isn't great, the food isn't great, and the atmosphere isn't great. It just isn't great. I had the prime rib and was disappointed. The best part of my meal was the potato. We won't be going back. There are far better places out there to spend your money on.

  • Visited October 2013
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank mojomuze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traverse City, Michigan
Level Contributor
22 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Decent meal and good service”
3 of 5 bubbles Reviewed October 8, 2013 via mobile

We purchased a groupon for this restaurant for an upcoming long weekend stay in Grand Rapids. Needless to say I was concerned about this place because of the poor reviews...but figured we could forego good service for a decent meal; and at $48.00, just couldn't pass it up. We arrived at 6:45 pm and were greeted promptly and seated straight away. Our server took drink orders ( top shelf liquors are included with this groupon) and appetizer order. The drinks were good and the artichoke crab dip was very yummy. We weren't very impressed with the salad bar and decided to go with the ceasar salad, which was just so-so. Since we had never been here before, I took the recommendation of our server and ordered the coconut shrimp amd prime rib, while my dining partner ordered the walleye. Both entrees were very good and well prepared. The side dishes were mediocre (twice baked potato was too dry and asparagus was meh, however since it is not in season we really can't blame the restaurant for this). There was a nice variety of dessert options, and I chose the cheesecake, which was quite delicious. In short, the entrees and dessert were the best part about the food and our
server was pleasant, prompt, and attentive. Well worth the price of the groupon and tip.

Visited October 2013
Helpful?
Thank Wickedfun1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedar Springs, Michigan
Level Contributor
63 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
“Good food. Lousy service.”
2 of 5 bubbles Reviewed September 21, 2013 via mobile

Been there a couple times this year with unfortunate groupons. The food was not bad but their service SUCKS! Using a coupon or a groupon they will automatically gratuitize you for 18% no natter how lousy their service is. No arguing with the manager either. Will NOT return!

  • Visited July 2013
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank nzimpfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Rapids, Michigan
Level Contributor
89 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“This restaurant has part of the community for years!”
4 of 5 bubbles Reviewed September 13, 2013

We always enjoy dinner out here. We can always count on good food and service. We often just sit in the bar area or outside and order off the bar menu. Try their perch....it is wonderful!

  • Visited September 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank ejkb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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