First visit. We had a reservation for 6 p.m. and were basically seated in a crowded walkway. The atmosphere is cozy and warm, but the service leaves MUCH to be desired. Our waiter seemed bored and was not attentive at all. The bill arrived before the coffee we ordered (and had to ask for again). Refills were not offered. The prime rib was good but arrived rare, not medium rare as ordered. The twice baked potato was very dry. The salad bar was average, but could be improved with the addition of other greens, instead of fresh from the bag iceberg lettuce. If the service was, good I could overlook the lettuce. Dessert was not offered.
An 18% tip was added without notice and nowhere on the menu was this stated. There are many ways this experience could be improved, starting with the attitude of the waitstaff.
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