I've stayed at many hotels from a variety of different price levels. My husband and I went on a quick little get-away from wherevwe live in Chicago to Frankenmuth, MI. We decided to break the drive up and make the trip last longer by using priceline.com to negotiate a 4-4.5 star room at about the half way point. I choose grand rapids because it looked like there was a lot of nice restaurants and a few things to do. Upon arrival 2 ladies were stumbling drunk into the lobby, yelling loudly and making a scene.
This hotel is located in the middle of nowhere. Grand Rapids "downtown" area is 15 minutes away. I was absolutely shocked to see small time middle America. My husband asked at the desk where we could at least get dinner and he recommended ihop, mcdonald, $ steak n shake. Hubby got back in the car and we used our phones to figure out where everything was... Like I said theres a nice downtown area about 15 min away with bars, dueling pianos, a massive tire swing, frank loyd wrights prarie style refurbished house and many many restaurants. We have no clue what the hotel staff was talking about. The room was okay. Looks newly renovated. No water, fridg, minibar, microwave etc. etc. There also isnt a proper closet to hang your clothes in. It was very small and as I use a wheelchair I was in the handicapped room. Another thing was that therevwas no toilet seat cover. YUCK!!
Overall, I just wanted to go home the entire time. If we hadnt had prepaid and not been able to get another hotel that night I would have left. I was on the verge of it all night.
I plan on talking to priceline about the low quality of this hotel.
- Official Description (provided by the hotel):
- Located in Cascade Township, our property features 320 newly renovated guest rooms, 21,000 sq. feet of meeting facilities, indoor/outdoor swimming pool, gym, sauna, restaurant and lounge, and free WI-FI. Conveniently close to the the Gerald R. Ford airport with access to a free airport shuttle. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Grand Rapids (Airport) Hotel Grand Rapids
- Grand Rapids Crowne Plaza