I booked a room here on what I thought was a conference rate and for what ever reason I did not get the rate when I checked on the reservation. I think it was because I used the link on the hotel webpage and didn't know I may have had to use a different link. They would not do anything to help me out and to get the better rate they told me I could cancel the reservation. Not my idea of good business management.
- Official Description (provided by the hotel):
- This 175 room full-service Holiday Inn, officially relaunched in December 2009. All guest rooms have 32" HDTVs, easy chair, large work desk. Rates include complimentary on site parking and wireless internet access. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Grand Rapids Downtown Hotel Grand Rapids
- Days Inn Grand Rapids
- Grand Rapids Days Inn