I believe that this place underwent remodeling a couple years ago, and I have to say that this was definitely nicer than any other Holiday Inn I remember staying at. The lobby, elevators, and general decor were more stylish than I expected, and everything was very clean and relatively newish-looking. Service was great- no problems checking in, and I thought it was nice that they bothered to ask if I had a floor/view preference even though I didn't really care. I ended up on the third floor and didn't have any problems with noise inside or outside the hotel.
It was neat that they provided both firm and soft pillows, although I found the pillows themselves to be weirdly small (however I guess they do have a pillow "menu" available that I could have checked out but didn't). Besides the pillow size, the only other complaint I had was that when I booked my room, the website made it sound like all the rooms came with a mini-fridge, but you actually have to rent them for an additional $5 a day. Overall though, I had a better-than-expected experience here and would recommend it as one of the more affordable hotels for staying in the heart of downtown GR.
- Official Description (provided by the hotel):
- This 175 room full-service Holiday Inn, officially relaunched in December 2009. All guest rooms have 32" HDTVs, easy chair, large work desk. Rates include complimentary on site parking and wireless internet access. ... more less
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- Also Known As:
- Holiday Inn Grand Rapids Downtown Hotel Grand Rapids
- Days Inn Grand Rapids
- Grand Rapids Days Inn