We were here for the RiverBank run this weekend and stayed a few extra days. We stayed in the front this time in the Pantlind hotel area which appears to be the old original area of the hotel, not the tower where we stayed last time. The location was great as we could look out the window and see the start line, which was awesome. Our room was a handicap room which meant no tub but it was excellent. Except for carpet from the 70's it was a great room. Good bed, great pillows great A/C, good water pressure, etc. Not super huge but big enough and very comfortable.
The staff here is great. Midwestern friendly and always pleasant. From the room cleaner to the front desk and bell staff they are as good as it gets in hotel workers. I don't know how they do it but the are without exception excellent.
A final note about restaurants. We had Mothers day in the Ruth's Chris attached and it too was excellent. Not cheap but another reason to stay here at the Amway Grand. The Deli (Cornucopia?) we visited a couple times and it was good too. They went out of their way to accommodate the runners needs.
I recommend this hotel as one of only 2 worth staying in downtown GR.More