I had no idea that such a gem of a hotel was right in my own state. I was lucky enough to stay at the Amway last week and was blown away by how fabulous it was. The hotel is historic and elegant and the staff is superb. I was in the historic section and had a lovely spacious room with a great view. The bed and pillows were heavenly. I ordered room service several times and each time I was impressed with the professionalism of the server. If you are lucky enough to have Chana as the server you will be greeted at your door with a huge smile and impeccable service. The hotel is located in a great area with shopping and dining within walking distance but the hotel has great dining right on site. You won't want to ever leave. I know I didn't!