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All reviews new tower older part ruth's chris wolfgang puck tower room pantlind hotel classic hotel old section sports bar walk in closet valet parking view of the river room service convention center within walking distance art prize restaurants and bars
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Reviewed April 2, 2014

Visited Grand Rapids for a conference with 3 colleagues... the front desk staff was very accommodating to our request to be given rooms on 1 floor. I did not get a king bed but was given a corner room... I love a lot of windows... Choose the tower side if you prefer a more modern decor. It was a very quiet night... Love coffee so having Starbucks onsite was a plus. Everyone I dealt with from front desk, bellhop, valet staff, to doorman all were so kind and friendly.

Date of stay: April 2014
  • Trip type: Traveled on business
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Thank Sunshine1770
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie S, Manager at Amway Grand Plaza, Curio Collection by Hilton, responded to this reviewResponded June 4, 2014

Dear Valued Guest,

Thank you for staying with us while you were visiting Grand Rapids! I am glad that you enjoyed our Starbucks, and the beautiful views from our corner Tower Rooms. Thank you for taking note of our tremendous staff - we are fortunate enough to have such wonderful staff members. We look forward to seeing you again soon!

At your service,

Carrie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 2, 2014

I love this place, came here for a competition from my high school. Wasn't sure what to expect but I looked at photos prior to staying, needless to say it was a truly amazing stay. I had the classic room with one king bed. I came in and it was very clean and the bathroom was newly renovated and lovely accessories (of course shampoo) such as a shower cap and a needle kit. The bed was very comfy. The staff was also very sweet. Stayed the weekend (Fri-Sun) and didn't leave the hotel. Ate at the Cornucopia around 3 times. Had the Pesto Turkey Panini for lunch, as well as the Athens Pizza and Ham & Cheese Omelet croissant sandwich. They were made quickly, very fresh and it was all so delicious. It was also available to-go which was nice. Also, there was a nice Starbucks I went to 3 times. Needless to say very nice staff! The Lobby and chandeliers were just so beautiful, Only thing I can complain about is the wifi was not working well, it was a bit disappointing but I was on the 9th floor and I just had the best time ever!!! Thank You again <3

Date of stay: March 2014
  • Trip type: Traveled on business
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Thank wanderlust1996
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 2, 2014

I love the Amway Grand! whether it's pure pleasure or business, there's not another hotel like it. The wonderful smiling service, the food, the location in the heart of Grand Rapids...I would rather stay here than anywhere else! Pricey, but worth every penny! Visit during Art Prize for a real treat!

Room tip: I love the older section's decor.
Date of stay: March 2014
  • Trip type: Traveled on business
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Thank Diana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 29, 2014

I just want to say that every hotel manager in the buisness needs to stay one night in this hotel. The staff and owners really get it. The doors are quiet and you never know the staff are anywhere around your room. I want to thank Gil and Ryan on the 3rd shift team for everything. If you go to Grand Rapids treat yourself and stay at The Amway!

Date of stay: March 2014
    • Value
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Thank Pushrod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie S, Manager at Amway Grand Plaza, Curio Collection by Hilton, responded to this reviewResponded June 4, 2014

Dear Valued Guest,

Thank you so much for taking note about of our tremendous staff - we are very fortunate to have such sincere and dedicated staff members. We are quite flattered by your very kind words. We look forward to having you again soon!

At your service,

Carrie

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Reviewed March 28, 2014

As an architect, I'm kinda prissy about cities and the cool-ness factor. GRAND RAPIDS IS VERY COOL. I had NO IDEA; Just go there, I cannot begin to tell you about all the things you will find. Also, go to the beaches, but avoid the towns. Surprisingly, you will have to pay for admittance so bring a charcoal grill , sneak in some local brew, and make a sunset night of it! The Amway was OK+ for my spouse's convention. Nice, quiet room. No perks- like coffee. Nice hotel in a great location. Best part was that our bellhop told me about the best islands for snorkeling/diving. Very nice people all around at the hotel. Again, I was WOWED with the city.

Date of stay: May 2013
Trip type: Traveled on business
Thank 12mkelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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