Positive: Very friendly, polite, and professional staff. They exude a warmth that makes traveling easier. The location is also super convenient: walkable to downtown and attached to the convention center.
Neutral: The rooms are classic, not modern. This is a stylistic preference. Not what I seek out by I liked it at this hotel.
Negative: Rooms not very well sound insulated. I could hear my neighbors' conversations, ringing phones, and flushing toilets.
- Official Description (provided by the hotel):
- When does the hotel become the destination? When the moment you walk through the door you feel as if you've been transported - by the elegance, the details, and the gracious service. When your every expectation of what a hotel can be is exceeded. Welcome to the Amway Grand Plaza, Curio Collection by Hilton, where every stay is marked by a memorable moment. Whether it's a stroll through the Pantlind Lobby, the great view from one of our Glass Tower rooms, the classical architecture, or your first bite of one of our signature entrees. The Amway Grand Plaza is much more than a hotel. It's a true destination. ... more less
- Reservation Options:
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- Also Known As:
- Amway Grand Plaza Rapids
- Hotel Amway Grand Plaza