We had an overnight stay at the Amway Grand Plaza Hotel on July 4th. The entire stay was very nice and everyone was very helpful. Our package included parking in the ramp and internet access. The room was clean, well designed and comfortable. We were in the old part of the hotel (former Pantlind Hotel) so our view was ok. We were planning to watch the fireworks from the riverside anyway, so it wasn't a big deal. Check in was a bit slow as there were several families checking in at the same time. The desk clerk was "in training" per her name tag, but seemed to know everything and was very friendly. I over-heard another desk clerk telling a guest the hotel would go into "lock down" at 7 pm and you'd need to show your room key to get on the elevators, but never saw any evidence of this and no security ever asked for any identification. I would do this stay again.
- Official Description (provided by the hotel):
- When does the hotel become the destination? When the moment you walk through the door you feel as if you've been transported - by the elegance, the details, and the gracious service. When your every expectation of what a hotel can be is exceeded. Welcome to the Amway Grand Plaza, Curio Collection by Hilton, where every stay is marked by a memorable moment. Whether it's a stroll through the Pantlind Lobby, the great view from one of our Glass Tower rooms, the classical architecture, or your first bite of one of our signature entrees. The Amway Grand Plaza is much more than a hotel. It's a true destination. ... more less
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- Also Known As:
- Amway Grand Plaza Rapids
- Hotel Amway Grand Plaza