From the moment we arrived to the moment we left, The Amway Grand Hotel was simply amazing in every way. This company knows what it takes to properly train their staff. We felt like royalty the whole time we were there. The well trained (consistent) staff members were not robots in their customer service approach. They were genuine at all times and it showed. Thank you Amway Grand Hotel showed us what true customer service should be like. Unfortunately, they spoiled me since I've yet to experience anything as great as this elsewhere. You set the bar high! Thank you.
- Official Description (provided by the hotel):
- When does the hotel become the destination? When the moment you walk through the door you feel as if you've been transported - by the elegance, the details, and the gracious service. When your every expectation of what a hotel can be is exceeded. Welcome to the Amway Grand Plaza, Curio Collection by Hilton, where every stay is marked by a memorable moment. Whether it's a stroll through the Pantlind Lobby, the great view from one of our Glass Tower rooms, the classical architecture, or your first bite of one of our signature entrees. The Amway Grand Plaza is much more than a hotel. It's a true destination. ... more less
- Reservation Options:
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- Also Known As:
- Amway Grand Plaza Rapids
- Hotel Amway Grand Plaza