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Amway Grand Plaza, Curio Collection by Hilton
Ranked #6 of 48 Hotels in Grand Rapids
Certificate of Excellence
GreenLeadersGold level
Michigan
Level 6 Contributor
143 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
“Has it All”
Reviewed June 28, 2012

You need not look any further. This is the best hotel in Grand Rapids.The hotel staff is completely service ready, helpful in anyway and the hotel is in a great location. Many places to eat, drink & shop, need I say anymore. The rooms are very clean and large enough to feel very comfortable in. Well worth a first trip,I'm certain you will return.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank justjo-7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,554 reviews from our community

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Rating summary
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Ballantrae
Level 3 Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 27, 2012

We stayed at the Amway Grand Plaza while in Grand Rapids, Michigan for a wedding. The hotel is beautiful and in a great location, close to museums, shop etc. The service at the hotel is first-class, the food was excellent and the room well appointed. Would stay there again for sure!

  • Stayed June 2012, traveled with family
    • Value
    • Location
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Helpful?
Thank BallantraeGolfguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, Maryland
Level 4 Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 24, 2012

Stayed here for a wedding. It was a very busy weekend but the staff did a great job and were very friendly. We stayed in the older part of the hotel that was renovated and it was very charming and cute. We were the closest room to the elevators and you could here EVERYTHING! There is no sound proofing in the room so we could here everyone walk by, get on the elevator, get off the elevator, the whole nine yards. The bathroom was very small and there was absolutely no area to put any of your travel items- it had a pedistal sink- not great planning on whoever designed it. The bars in the hotel close way too early so after the wedding or when we had gone out, we wanted to be back and finish up at the hotel, but everything was closed, that was a bummer. We tried to call and make spa reservations when we got there, but everything was booked, so if you are looking to get a massage or something, call before ahead of time We did eat the first day at Benthams for lunch which was nice and then ate at Cygnus 27 for dinner- awesome view! I've stayed at much nicer places for the price you pay, but no major issues, but we weren't impressed overall.

  • Stayed April 2012, traveled as a couple
    • Value
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Helpful?
2 Thank Stephanie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 5 Contributor
74 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed June 21, 2012

This place was absolutely beautiful. While I can't speak to the neighborhood as I was only there overnight, I can say that the room was stunning and the staff incredibly professional. I've stayed in a lot of places but this one really stands out.

  • Stayed June 2012, traveled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank laurenj1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Amway Grand Plaza, Curio Collection by Hilton, responded to this review, June 27, 2012
Dear Valued Guest,

What an absolute honor to be named the best hotel you've stayed in! We truly pride ourselves on creating outstanding experiences for our guests, and do believe the historic charm and modern amenities we have to offer are unique - and we're so glad you appreciate them. Thank you for choosing to stay with us while you were in Grand Rapids for business, as we know you have several other options in the area. Please visit us again soon the next time you are in the city so you can explore the art and culture of our downtown neighborhood as well!

At your service,

C. Smith
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palm Beach, Florida
Level 4 Contributor
45 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed June 19, 2012

I was here on Business last week for one night on Thursday and have to say this is a very uimpressive beautiful Hotel! The valet staff were very friendly, as were all the staff I came across. The big lobby has multiple boutiques that are very fairly priced as well a Star Bucks and a choice of Restaurants. I stayed on the 24th Floor and overlooked the city of grand Rapids which was very nice given I spent some time in my room working.
I walked the Pool and Fitness area and could see families having a lot of fun, the pool is indoors and a very good size!
Room service was absolutely excellent, far exceeded my expectation. There are multiple restaurants and it seems the hotel prides itself for great dinning, that ceratinly held true for me.
The room itself was big and had all the luxury amenities you would expect.
Definately the place to stay when visiting Grand Rapids on Business or Pleasure!

Room Tip: Ask for a high Floor - great views over Grand Rapids and the River!
See more room tips
  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oliver J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Amway Grand Plaza, Curio Collection by Hilton, responded to this review, June 27, 2012
Dear Valued Guest,

Thank you so much for reviewing your experience when you were here on business! Our hotel has much to offer the business traveler and pleasure traveler alike. Hopefully you can come back and visit us again when you have time to try out our pool for yourself! Thank you, again, for your patronage and for sharing your thoughts. We look forward to seeing you again soon.

At your service,

C. Smith
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Michigan
Level 5 Contributor
70 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed June 12, 2012

The Amway is simply a great place to stay. Rooms are big, well appointed and well maintained. But the real treasure is the staff...helpful, friendly and professional from the doorman to the front desk to the housekeeping staff.

Stayed May 2012, traveled on business
Helpful?
Thank Dave707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrian, Michigan, United States
Level 5 Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 7, 2012

The Amway Grand Plaza is just that...Grand! We stayed in the newer towers section on an AARP rate and had a large corner room with a great view over looking the Grand River. Everyone was extremely welcoming, friendly and attentive. The beds were quite comfortable and the bathroom was spacious with a built in nightlight. The turn down service complete with a mint was a nice touch. The extensive lobby is fun to just hang out in. Every detail is thought of right down to washing down the sidewalk in the early morning.

  • Stayed June 2012, traveled as a couple
    • Value
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Helpful?
Thank Hank C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Amway Grand Plaza, Curio Collection by Hilton

Property: Amway Grand Plaza, Curio Collection by Hilton
Address: 187 Monroe Ave NW, Grand Rapids, MI 49503-2621
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Grand Rapids
#3 Romantic Hotel in Grand Rapids
#4 Business Hotel in Grand Rapids
#6 Family Hotel in Grand Rapids
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Amway Grand Plaza, Curio Collection by Hilton 4*
Number of rooms: 682
Official Description (provided by the hotel):
When does the hotel become the destination? When the moment you walk through the door you feel as if you've been transported - by the elegance, the details, and the gracious service. When your every expectation of what a hotel can be is exceeded. Welcome to the Amway Grand Plaza, Curio Collection by Hilton, where every stay is marked by a memorable moment. Whether it's a stroll through the Pantlind Lobby, the great view from one of our Glass Tower rooms, the classical architecture, or your first bite of one of our signature entrees. The Amway Grand Plaza is much more than a hotel. It's a true destination. ... more   less 
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Also Known As:
Amway Grand Plaza Rapids
Hotel Amway Grand Plaza

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