I enjoyed my three night stay at the Amway Grand. The room was nicely appointed and the bed wonderful to sleep in. I stayed on the older side side of the hotel, not the newer side and cannot compare the rooms. Housecleaning was wonderful and thus the room was immaculate. Everyone working here was very friendly and helpful, from check-in to staff who would greet you at various places in the hotel. They were very good with directions, which is important as the hotel is a maze with not very good signage. I feel as if they could improve upon that. I also wished they did not charge for printing, and the business center is tiny and not well laid out. The room walls are thin so expect to hear everything going on in your neighbors rooms. The hotel has a great location within walking distance to lots of restaurants and bars. If I could afford it, I would stay there again but suspect I could not afford the non-conference rate. All of the restaurants are very, very expensive.
- Official Description (provided by the hotel):
- When does the hotel become the destination? When the moment you walk through the door you feel as if you've been transported - by the elegance, the details, and the gracious service. When your every expectation of what a hotel can be is exceeded. Welcome to the Amway Grand Plaza, Curio Collection by Hilton, where every stay is marked by a memorable moment. Whether it's a stroll through the Pantlind Lobby, the great view from one of our Glass Tower rooms, the classical architecture, or your first bite of one of our signature entrees. The Amway Grand Plaza is much more than a hotel. It's a true destination. ... more less
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- Also Known As:
- Amway Grand Plaza Rapids
- Hotel Amway Grand Plaza