We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Quick one night stay - Impressive”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Amway Grand Plaza, Curio Collection by Hilton
Ranked #6 of 48 Hotels in Grand Rapids
Certificate of Excellence
GreenLeadersGold level
byron center, MI
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Quick one night stay - Impressive”
Reviewed January 5, 2012

We had opportunity to stay for a night over Christmas vacation and enjoyed our stay very much. Very clean Hotel . . . they where doing some remodeling in the ball room area and if it turns out like the part that looks done it will be very nice. Rooms very comfortable, bathroom spotless, bed Very Comfortable great nights sleep! Fitness center very nice.
Recommended with out reservation! We stayed in the Tower with great views of Grand Rapids

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ontheroad43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,586 reviews from our community

Traveler rating
    951
    387
    129
    75
    44
See reviews for
240
394
46
693
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (402)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Grand Rapids, MI
Level 3 Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 4, 2012

We live close by, but have always wanted to stay at the Amway. We had the best two nights on a mini staycation over Christmas break. We had a room on the 22nd floor and the view was awesome of the Grand River. We enjoyed dinner at GP Sports and breakfast at Cornucopia (our new favorite deli). It was so nice to be able to park and walk to everything. There is skywalk access from the hotel to all of the hot spots in downtown which was so nice on a cold and rainy day. The staff was wonderful. Everyone we met was so helpful and friendly. Both the pool and fitness center were top notch. Our kids loved playing racquetball. The only complaint was the bathroom was small and did not have a fan, but it wasn't a big deal. We hope we can stay here again soon!!!

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ILoveVacation4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bradenton
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 5, 2011

Stayed at the hotel over Thanksgiving weekend. Had drinks at the rooftop bar which had a very nice view of Grand Rapids. Would definitely stay here again.

  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BradentonTom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kalamazoo, Michigan
Level 5 Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed December 4, 2011

I have stayed for holiday parties and weddings. Best hotel in the area! Def. A must stay. At Christmas time get your photo by the grand Christmas tree!

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mitraveler1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
Reviewed December 3, 2011

This was not my first staying at the Amway and it certainly won't be my last! Every time I come into town I am greeted with a smile from every employee even just walking by them in the lobby. A few of the employees even remember my name when upon arriving. I am treated with the utmost respect. I enjoy all of the amenities the facility has to offer and would recommend it to everyone!

Room Tip: High floors in the towers side have a great view of the city!
See more room tips
  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristal H, Manager at Amway Grand Plaza, Curio Collection by Hilton, responded to this review, December 5, 2011
Dear David,

Thank you so much for taking the time to post your review of your last stay with us. We realize that you have many hotel options in the Grand Rapids area and we appreciate your patronage. I’m so glad you had such a wonderful time and have developed a friendly relationship with some of the employees! Thank you for the kind words and we value your loyalty. Thank you again for choosing the Amway Grand Plaza Hotel; we look forward to your next visit.

At your service,
K. Heibel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Rapids, Michigan
Level 5 Contributor
74 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed November 28, 2011

As a resident of Grand Rapids, the Amway Grand Plaza hotel has always been a symbol of quality and luxury. That's why I decided to stay there with my children as a get-out-of-the-house staycation. There are two parts to this hotel — the tower and the old part. I would recommend the tower, having stayed in both. The tower room we stayed in was clean, but the bathroom was a bit tired. The tiles needed new grout and it just looked like it had been used a lot; not up to the standards I find in similar properties around the world. The room was clean, the size adequate. The view was the roof of a nearby building.
We used the pool area, which was very nice. We also ordered desert from room service, which arrived promptly.
Overall, this is a good property with good service. We enjoyed our stay. But it appears as if some of the bathrooms might need an update.

Room Tip: Ask for a tower room with a view of the river.
See more room tips
  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank furniguru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristal H, Manager at Amway Grand Plaza, Curio Collection by Hilton, responded to this review, December 5, 2011
Dear Furniguru,

Thank you so much for taking the time to post your review of your last stay with us. We realize that you have many hotel options in the Grand Rapids area and we appreciate your patronage. I will be sure to let Room Service know that you were pleased with their service. In regards to your concern with the bathroom, because of feedback like yours, we are currently in the process of renovating many of the bathrooms throughout the hotel. Thank you again for choosing the Amway Grand Plaza Hotel; we look forward to your next visit.

At your service,
K. Heibel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
POINT EDWARD
Level 4 Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 3, 2011

This is an absolutely lovey hotel. Our room was very clean and comfortable, although we had booked a king and we were given two queens, no big deal. The service was great, including nightly turn down service...we really enjoyed leaving our room service order for breakfast on the doorknob and having it delivered at the precise time we had requested the following morning. We had dinner at Bentham's and it was a very good meal at a reasonable price. All in all in was an awesome stay, and we will definately stay again.

  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KGregory1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristal H, Manager at Amway Grand Plaza, Curio Collection by Hilton, responded to this review, November 21, 2011
Dear Kelly1963_8888,

Thank you so much for taking the time to post your review of your last stay with us. We realize that you have many hotel options in the Grand Rapids area and we appreciate your patronage. I’m so glad that room service met your needs and in a timely manner, I will make sure to let them know you were pleased. I’m happy you enjoyed dining at Bentham’s and had a wonderful meal. Thank you again for choosing the Amway Grand Plaza Hotel; we look forward to your next visit.

At your service,
K. Heibel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Grand Rapids hotels
0.1 mi away
JW Marriott Grand Rapids
JW Marriott Grand Rapids
#4 of 48 in Grand Rapids
955 reviews
0.1 mi away
Homewood Suites by Hilton Grand Rapids Downtown
0.2 mi away
Courtyard Grand Rapids Downtown
Courtyard Grand Rapids Downtown
#12 of 48 in Grand Rapids
365 reviews
Show Prices
Show Prices
Show Prices
0.9 mi away
Hampton Inn & Suites Grand Rapids Downtown
0.3 mi away
Holiday Inn Grand Rapids Downtown
0.2 mi away
CityFlatsHotel
CityFlatsHotel
#18 of 48 in Grand Rapids
231 reviews
Show Prices
Show Prices
Show Prices

Been to Amway Grand Plaza, Curio Collection by Hilton? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Amway Grand Plaza, Curio Collection by Hilton

Property: Amway Grand Plaza, Curio Collection by Hilton
Address: 187 Monroe Ave NW, Grand Rapids, MI 49503-2621
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Grand Rapids
#3 Romantic Hotel in Grand Rapids
#4 Business Hotel in Grand Rapids
#6 Family Hotel in Grand Rapids
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Amway Grand Plaza, Curio Collection by Hilton 4*
Number of rooms: 682
Official Description (provided by the hotel):
When does the hotel become the destination? When the moment you walk through the door you feel as if you've been transported - by the elegance, the details, and the gracious service. When your every expectation of what a hotel can be is exceeded. Welcome to the Amway Grand Plaza, Curio Collection by Hilton, where every stay is marked by a memorable moment. Whether it's a stroll through the Pantlind Lobby, the great view from one of our Glass Tower rooms, the classical architecture, or your first bite of one of our signature entrees. The Amway Grand Plaza is much more than a hotel. It's a true destination. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Orbitz, Hotels.com, Booking.com, Travelocity, Priceline, Hotwire, TripOnline SA, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Amway Grand Plaza, Curio Collection by Hilton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Amway Grand Plaza Rapids
Hotel Amway Grand Plaza

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing