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Traveler rating
402
115
35
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17
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All reviews rooftop bar exposed brick hardwood floors great location social hour expensive parking full kitchen parking garage two bedroom suite city view within walking distance bachelorette party would definitely stay here again home away from home van andel very nice hotel complimentary breakfast
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9 - 14 of 582 reviews
Reviewed 3 weeks ago

The hotel is located right downtown. It's within walking distance of a large number of restaurants, activities, attractions and such. The suite had all of the amenities that I expected. It also had an old hardwood floor that added to the charm of the place. If you like a hard pillow make sure to bring yours from home. Their pillows were way too soft for me.

Date of stay: June 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Odyssey52166727887
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin B, Front Office Manager at Homewood Suites by Hilton Grand Rapids Downtown, responded to this reviewResponded 3 weeks ago

Dear Odyssey52166727887,


Thank you so much for the kind 5 star review! I am thrilled you enjoyed the condition of your suite, as well as all of our amenities! We hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

Upon arrival, we were super impressed with the room itself. Cool exposed brick wall, comfy bed, nice enough kitchenette, etc.

The problem was the squeaky wood floors! It may sound trivial, but it was incredibly noisy to walk around the room. At night, if someone got up to use the restroom, it was so noisy that it disturbed the other person. Maybe it was just our room (613), but the hallways were the same way.

Also, the way the room was arranged, the bathroom lights shine right in the face of whoever was still in bed.

Kind of weird having the lobby for the hotel on the second floor of the building.

Probably would not stay here again.

Date of stay: June 2019
Trip type: Traveled as a couple
Thank mikesY6443VY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meander58796259217, Front Office Manager at Homewood Suites by Hilton Grand Rapids Downtown, responded to this reviewResponded 3 weeks ago

mikesY6443VY,

I am sorry you were unhappy with your stay. The hardwood floors are the originals from 1898 and we think they were worth salvaging. For those that find them to be too noisy, we do have some rooms on the top floor that are carpeted and no one is above you. This may be just what you need and I would be happy to try an arrange that specific location for you if you decide to try us again. If not, we wish you safe travels and come back to Grand Rapids soon to enjoy all that it has to offer.

Sincerely,

Angelie Armitage

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

My sister and I stayed here for the weekend. We had tickets to a concert at Van Andel Arena and were very pleased to find the arena was within walking distance. And it only took eight to ten minutes to get to other activities we chose while in town.

Date of stay: June 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Rose S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin B, Front Office Manager at Homewood Suites by Hilton Grand Rapids Downtown, responded to this reviewResponded 3 weeks ago

Dear Rose S,


Thank you for the amazing 5 star review! I am thrilled you and your sister had a fabulous stay at our property! We hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 15, 2019

Everything about this property was outstanding, from the majesty of the rooms, to the included evening social and breakfast, to the friendliness of the staff. Would definitely recommend to anyone looking for a place to stay!

Date of stay: June 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Odyssey24885255386
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin B, Front Office Manager at Homewood Suites by Hilton Grand Rapids Downtown, responded to this reviewResponded June 15, 2019

Dear Odyssey24885255386,


Thank you for the amazing 5 star review! I am pleased to hear you enjoyed every aspect of your stay! We cannot wait to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 14, 2019 via mobile

We were only here for 1 night - the reception desk was very friendly, our upgraded room was beautiful (512), the sink area was separated from the shower/toilet room, there were room darkening shades and the bed was heavenly. The buffet breakfast was good. We even had a kitchenette. The location is perfect for walking anywhere in the downtown area. The only downside is the expensive parking. We will definitely stay here again.

Date of stay: June 2019
Trip type: Traveled as a couple
Thank TERRISCHWARTZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin B, Front Office Manager at Homewood Suites by Hilton Grand Rapids Downtown, responded to this reviewResponded June 15, 2019

Dear TerriSchwartz,


Thank you for the fantastic 5 star review! I am pleased you had a wonderful experience at our location! We hope we get a chance to host you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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