We were not disappointed with the quality of the room. It had a high level of materials and bedding. The staff was friendly and willing, as befits a high-level chain. At the restaurant, we found the staff friendly and the food well prepared. The prices charged at the restaurant for the buffet breakfast and lunch were reasonable. The Wi-Fi connection was free.
On the other side, the rooms were not overly large, but certainly adequate. The bath was smallish and odd shaped, with only a single sink and no separate toilet. The bath had both a tub and separate shower. Our room overlooked the parking deck roof, not a pretty view. Our check-in receptionist declined an upgrade to a better view, even though we are Marriott members.
- Official Description (provided by the hotel):
- The JW Marriott Grand Rapids is everything you would expect and nothing you could have imagined. Situated in the heart of downtown Grand Rapids, Michigan, the JW Marriott Grand Rapids is meticulously designed for both business and pleasure. As the first JW Marriott hotel in the Midwest, the hotel offers 337 well-appointed, smoke-free rooms and suites on 23 posh floors. Each of which is outfitted with atypical amenities like a 37" plasma TV, as well as numerous other uncommon personal luxuries. From shareholder's meetings to lavish wedding receptions to intimate weekend getaways to The Spa, the JW raises the bar. In luxury. In service. In dining. In everything. ... more less
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- Also Known As:
- Marriott Grand Rapids
- Grand Rapids Marriott