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“Wonderful stay.”

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Hampton Inn & Suites Grand Rapids Airport / 28th St
Ranked #9 of 49 Hotels in Grand Rapids
Certificate of Excellence
1 review
“Wonderful stay.”
Reviewed July 3, 2014

Everything went well. Have stayed at Hamptons for years and have always enjoyed the experience. Everything went as expected. We will be staying at Hampton Inn on our next trip because we know we can count on another pleasant time.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank richardtY2527JD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea K, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review, August 27, 2014
Thank you! We are always happy to hear we are living up to the service and standards you expect from Hampton Inn!

Sincerely,
Andrea Kaminsky
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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447 reviews from our community

Traveler rating
    243
    130
    45
    22
    7
See reviews for
161
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Port Huron, Michigan, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 25, 2014

First off - we love Hampton Inns - and stay at them regularly, without a problem in the past. Because of that experience, we didn't hesitate to book this Hampton - big mistake. Unlike other Hamptons, the bed was worn out and was very uncomfortable, and the sleeper sofa linens looked like they hadn't been changed in several guests. And, while you don't expect a lot from the included breakfast, most Hamptons manage to make the instant eggs edible - not here.

  • Stayed June 2014, traveled with family
    • Value
    • Location
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Review collected in partnership with Hampton

Helpful?
1 Thank Fred B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonGRAirport, Public Relations Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review, June 28, 2014
Thank you for taking the time out to tell us about your recent stay within our facility. We do apologize that your stay was not as pleasant as you expected. We will make sure we speak with our staff and housekeepers about the linen in each of our rooms. I do assure you we change our linen on each bed with every guest. We do also apologize that you did not enjoy our breakfast items. Hopefully you would come back and stay with us and give us a second chance.
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Reno, United States
1 review
Reviewed June 12, 2014

This room was clean, comfy, and all around nice. The bed didn't have stains on any of the blankets which was very nice! I saw some complaints that it was hard to find, but I just used the directions from the airport given on the site, and had no problems finding this hotel.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Daniel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonGRAirport, Public Relations Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review, June 22, 2014
Thank you for your 5-star review and for taking the time out to tell us about your stay with us. We take great pride in the cleanliness of our facility and are pleased to hear you noticed. Hopefully we will see you the next time you are in the area.
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Atlanta, United States
Level Contributor
4 reviews
Reviewed June 9, 2014

Clean, large room - reasonable Really great staff welcoming and keep it all humming, clean, focused on the right stuff - would stay here again. Have all amenities - pool, workout room, free breakfast, shuttle to the airport,

  • Stayed June 2014, traveled on business
    • Value
    • Location
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    • Service
Review collected in partnership with Hampton

Helpful?
Thank Yaarit A. S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonGRAirport, Public Relations Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review, June 22, 2014
Thank you for your review on out facility, we appreciate the 5-stars. We are pleased to hear our amenities accommodate you during your stay with us, and our staff were able to make your stay enjoyable. Hopefully we will see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
Level Contributor
45 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 6, 2014

I have stayed at this property several times. It is a little off the beaten path, but very close to several good restaurants and shopping. It is right off of the highway, so it is easy to get around Grand Rapids from this spot. My room was very clean and updated. I had a problem with the television and the manager came up right away to resolve it.
The front desk clerk (who don't think ever goes home) was there when I arrived and departed. He was very informative about the restaurants in the area.

  • Stayed June 2014, traveled on business
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Helpful?
Thank raghag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonGRAirport, Public Relations Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review, June 22, 2014
Thank you for your 5-star review. We are happy to hear you are a repeating guest and we have lived up to your standards. Glad out location is accommodating for you. Cannot wait to see you next time!
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Cross Plains, Wisconsin, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 31, 2014

We drove here from the Madison WI area to see the President Ford museum. We arrived late and were greeted by a friendly staff (Nimbah) who helped get us settled in for the night. The accommodations themselves were very nice with comfortable bedding. We did not take advantage of any amenities, but if we came back to the Grand Rapids area, we would definitely be willing to stay here again.

Room Tip: We had no issues here and would gladly stay here again.
See more room tips
  • Stayed May 2014, traveled as a couple
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Helpful?
Thank Bradley P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonGRAirport, Public Relations Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review, June 22, 2014
Thank you for taking the time out to tell us about your recent stay with us. We appreciate the 5-star review. We are happy to hear that after a day of traveling you were able to get settled in. Hope to see you the next time you are in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Rapids, United States
1 review
Reviewed May 28, 2014

A fine hotel with all the amenities a person can dream of. We have a long history with Hampton Inns and they just keep getting better and better. The staff always bends over backwards to to serve us and make sure that we are comfortable and enjoying our visit. If we need highway directions, etc., the front desk is on top of it and answers our every question. You will never go wrong at Hampton Inns. I should know as I use them every time that I can.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Daniel F F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonGRAirport, Public Relations Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review, May 31, 2014
Thank you for taking the time out to tell us about your visit with us we appreciate your 5-star review. Pleased to hear that your stay was enjoyable and our staff was able to help you out with directions and any other questions you had about the area. Hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Grand Rapids Airport / 28th St

Property: Hampton Inn & Suites Grand Rapids Airport / 28th St
Address: 5200 28th St SE, Grand Rapids, MI 49512-7704
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Grand Rapids
#7 Family Hotel in Grand Rapids
#8 Business Hotel in Grand Rapids
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Grand Rapids Airport / 28th St 2.5*
Number of rooms: 98
Official Description (provided by the hotel):
We take the stress out of flying here at the Hampton Inn & Suites?? hotel in Grand Rapids-Airport/28th Street, MI. Just one-half mile from the Gerald R. Ford International Airport, it takes a mere five minutes to get to the terminal from our hotel. Grand Rapids itself lies just minutes away and offers a huge array of amenities and activities to please any business traveler or family on vacation. Within just a few miles of our hotel in Grand Rapids you'll find golf, bowling, shopping, an ice arena, horseback riding and many of the city's best-known businesses. ... more   less 
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Also Known As:
Hampton Inn & Suites Grand Rapids Airport / 28th St Hotel Grand Rapids
Hampton Inn And Suites Grand Rapids Airport / 28th St
Hampton Inn Grand Rapids
Grand Rapids Hampton Inn

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