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Hampton Inn & Suites Grand Rapids Airport / 28th St
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Reviews (508)
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All reviewstarget storewould stay here againquiet locationgrand rapids airportdecent sizerooms were very cleangreat place to staythe breakfast areashuttle servicerestaurants and shoppingwould recommend this hotel to anyonebusiness centercomplimentary breakfastnice stayparking lotexercise roomvery nice hotel
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Reviewed May 7, 2013

The Hotel was nice and clean. The only problem is the location. It was so difficult to find the hotel even with the latest GPS maps. There is no sign on the highway and luckily another family informed us that it was located behind a Target store.

  • Stayed: April 2013, traveled with family
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Review collected in partnership with Hampton
Thank 435joelp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
esteinmetz, Public Relations Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this reviewResponded November 7, 2013

Were glad that you enjoyed your stay and found the hotel to be clean. Thank you for taking the time to review us, we appreciate your comments.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 30, 2013

Great staff, very comfortable and clean! Beautiful rooms. I would stay here again. Loved the park and ride option for the airport. Nice breakfast to go and loved the shuttle service to and from the Grand Rapids Airport. I'll recommend this hotel to all my friends.

  • Stayed: April 2013, traveled solo
    • Value
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Review collected in partnership with Hampton
Thank 234bethg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SarahG884, Front Office Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this reviewResponded May 6, 2013

We are so happy to hear your stay was pleasurable. We'r happy you were able to take advantage of our shuttle to and from the airport. Cleanliness is a big priority at our facility, and we are happy to hear everything went well. Can't wait to see you again!!

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Reviewed April 25, 2013

The rooms were very clean and the hotel is very quiet at night. It's placed far enough from the main road that you don't get any noise. The staff works tirelessly to keep the entire hotel VERY clean. They were also extremely helpful and even provided us with a corkscrew.

  • Stayed: April 2013, traveled with family
    • Value
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Review collected in partnership with Hampton
Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonGRAirport, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this reviewResponded April 28, 2013

Thank you for the great review! We are so happy to hear that you had a wonderful experience! I will share your comments with the entire team so they are aware of your experience and the great service they provided. See you next time your in Grand Rapids!

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Reviewed April 25, 2013

We went to this hotel because we had a volleyball tournament in Grand Rapids. The hotel was very clean, the rooms were very clean, large and comfortable. The staff was very friendly and helpful. The breakfast provided was fresh and very tasty!!

  • Stayed: April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Angela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonGRAirport, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this reviewResponded April 28, 2013

Thank you for takng the time to fill out this feedback. We use this feedback to constantly improve on our levels of service and accomodations. I am happy to hear that you found the cleanliness and service at the hotel to be what you should expect. My staff and I want to ensure every guests stay is as enjoyable as possible, so it is wonderful to hear comments such as these. Rest assured I will share your comments with my entire team. We hope that your team enjoyed the volleyball tournament as well. We cant wait to serve you again the next tournament or your next trip to Grand Rapids!

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Reviewed April 23, 2013

First time visiting and my family stayed 3 nights. Staff very friendly and helpful. I must say these beds above most hotels we've visited are in the top category. The location is excellent and central to anything in the Grand Rapids area. The value very good and reasonable rates. Hot breakfast not bad at all and this all really made a difference since we were in town for a funeral. Thank you to this establishment.

Room Tip: We did not need to ask-- the front desk staffer placed us in a room opposite of the High School sports teams and in spite of that-- the kids were very friendly and well behaved anyway.
  • Stayed: April 2013, traveled with family
    • Value
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Thank Big D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SarahG884, Guest Relations Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this reviewResponded April 26, 2013

Thank you for your response, we really appreciate it. We are so happy to hear that you enjoyed our comfortable beds!! We are pleased that your entire stay was enjoyable, and we hope to see you again soon!!

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