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Hampton Inn & Suites Grand Rapids Airport / 28th St
Ranked #11 of 48 Hotels in Grand Rapids
Reviewed February 27, 2013

Very friendly staff - they went out of their way to help us. Nice, spacious rooms with pool, hot tub, fitness room and good breakfast. There is not a restaurant at the hotel but plenty to choose from nearby. We would stay here again.

  • Stayed: February 2013, traveled with family
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1  Thank Mary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SarahG884, Public Relations Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this reviewResponded April 14, 2013

Thank you for your response! We love the good feedback. We are so pleased to hear that your experience was enjoyable, and we were able to accommodate all of your needs. Can't wait to see you again!!

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Reviews (464)
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396 - 402 of 464 reviews

Reviewed February 21, 2013

I stayed here before an early flight. I arrived late in the evening so didn't see much of the place except the front desk. All I know for sure is my room was a long way from the lobby. Outside of that con, the room was fantastic, a huge suite, with comfortable bedding and great workspace. I would stay again. TIP: This property can be hard to find, its set back quite a distance from the road and you have to drive around big box store parking lots.

  • Stayed: November 2012, traveled on business
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1  Thank 100nitesperyear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
esteinmetz, Public Relations Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this reviewResponded November 7, 2013

Thank you for taking the time to fill us in on your stay! We hope to see you again soon.

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Reviewed February 21, 2013

I usually prefer Hilton Garden Inn to Hampton when in need of a smaller, business, hotel because HGI offers evening food and cocktails, which Hampton does not (just breakfast). But, when it comes to a "homey" feel, Hampton does a better job for me.

That is the case with this property.

The staff made me feel welcome right from the start and were friendly and very helpful throughout my short stay.

This airport hotel is in a busy section of 28th St, but set well back of the street in a very quiet area.

Plenty of restaurants and shopping just a short distance away.

Rooms are comfy and well appointed.

All-in-all, I would put this hotel at the top of the Hampton list.

  • Stayed: February 2013, traveled on business
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Thank cwcharacters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
esteinmetz, Public Relations Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this reviewResponded November 7, 2013

Thank you for the review! We will share your feedback with our team and we hope to see you again soon!

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Reviewed February 14, 2013

Top notch all around good Hotel. We were there with 40 adults plus our daughters for a cheer competition (which we took first) and the Staff was kind and very helpful to all of us. The Pool and Room was very clean. Breakfast, eggs were not good, but the rest was very good.

  • Stayed: February 2013, traveled with family
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Thank Greg R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SarahG884, Public Relations Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this reviewResponded April 10, 2013

Thank you for the great review. Our staff wants to ensure every guest stay is as enjoyable as possible and we are happy that this was your teams experience! We are sorry to hear about the eggs, we have passed this information on to our breakfast department so we can look into this. We hope to see you again soon!

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Reviewed February 4, 2013

If I cannot work the rest does not matter. In this day and age a slow internet means it is not a business hotel. Period. Seemed like a good hotel, left after 30 minutes. Internet speed was that bad. Had to repack and find another hotel.

  • Stayed: January 2013, traveled on business
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1  Thank mark s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
esteinmetz, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this reviewResponded February 13, 2013

Thank you very much for taking the time to write a review about our hotel. I understand that you had some issues that inconvenienced you specifically regarding our internet speed and I truly apologize for this. Your feedback is incredibly important to us and I can assure you that we are doing everything we can to improve our Wi-Fi capabilities and offer our guests a more reliable connection.

Again, I truly regret and inconveniences you went through and hope that you give us another chance of staying with us if you are every around our area.

Elijah Steinmetz
General Manager

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Reviewed February 4, 2013

Nice clean Hampton Inn as you would expect. Rooms are clean breakfast is good. Only issue is it is a little hard to find since it sits behind the Target Shopping center. Other than that, it is a good place to stay.

  • Stayed: January 2013, traveled on business
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Thank Ralph L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
esteinmetz, Public Relations Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this reviewResponded November 7, 2013

Thank you for the fantastic review! We look forward to seeing you next time!

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Reviewed January 2, 2013

In town for a volleyball tourney, the team stayed here so we did too. we like hampons and this was par for the course... good staff, good facilities, free breakfast and coffee. would stay here again if we are in the area

  • Stayed: October 2012, traveled with family
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Thank arewethereyetarewe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
esteinmetz, Public Relations Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this reviewResponded November 7, 2013

Thanks you for the review! Were happy you enjoyed your stay!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Grand Rapids Airport / 28th St

Address: 5200 28th St SE, Grand Rapids, MI 49512-7704
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Grand Rapids
#7 Family Hotel in Grand Rapids
#8 Business Hotel in Grand Rapids
Price Range: $144 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Grand Rapids Airport / 28th St 2.5*
Number of rooms: 98
Official Description (provided by the hotel):
We take the stress out of flying here at the Hampton Inn & Suites?? hotel in Grand Rapids-Airport/28th Street, MI. Just one-half mile from the Gerald R. Ford International Airport, it takes a mere five minutes to get to the terminal from our hotel. Grand Rapids itself lies just minutes away and offers a huge array of amenities and activities to please any business traveler or family on vacation. Within just a few miles of our hotel in Grand Rapids you'll find golf, bowling, shopping, an ice arena, horseback riding and many of the city's best-known businesses. ... more   less 
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Also Known As:
Hampton Inn & Suites Grand Rapids Airport / 28th St Hotel Grand Rapids
Hampton Inn And Suites Grand Rapids Airport / 28th St
Hampton Inn Grand Rapids
Grand Rapids Hampton Inn

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